Atera is looking for a skilled and proactive Business Applications Analyst to lead and optimize our departments' technology stack. In this role, you’ll take ownership of our variety of tools and systems and their integration with other tools and processes, working closely with the different groups and teams within Atera to ensure scalable, efficient, and data-driven operations. This is a unique opportunity to join a fast-growing SaaS B2B company and make a meaningful impact on how we engage with prospects and customers.
Responsibilities:
3+ years of hands-on experience managing Salesforce and at least one other system —**a must**
Deep understanding of business and operations workflows
Strong experience with Salesforce configuration (custom objects, flows, validation rules, reports/dashboards, APEX, etc.)
Experience integrating Salesforce with other platforms such as NetSuite, HubSpot, LinkedIn Ads, or similar tools
Familiarity with automation/integration tools such as Workato or Zapier—**an advantage**
Experience working in a B2B SaaS environment
Strong analytical, communication, and project management skills
Ability to work independently, manage multiple priorities, and collaborate cross-functionally
More about Atera
Atera is transforming IT management with Action AI™—an Agentic AI technology that proactively and autonomously manages and optimizes IT environments. Atera’s all-in-one platform consolidates RMM, helpdesk, ticketing, and automation, empowering IT teams and MSPs to efficiently manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Trusted by over 12K customers in 120+ countries, Atera offers a scalable solution with per-tech pricing and unlimited devices, enabling organizations to drive growth and maximize organizational efficiency.