DHL

Title: Specialist SLS - Sales Development Representative

Location: GSC BOG

As an SDR you will focus on generating new business by identifying, contacting, and qualifying potential customers who have engaged with us via Digital Channels. You will be responsible for managing leads through the sales pipeline showcasing our value and highlighting our Digital Solutions.

Key Responsibilities:

• Nurture leads which have engaged via Digital Channels.
• Contact and qualify potential customers.
• Set appointments and follow up on leads.
• Generate New Business opportunities.
• Facilitate pricing proposals.
• Facilitate Customer trainings showcasing DHL’s Digital Solutions
• Track progress towards meeting sales goals
• Use customer relationship management (CRM) software to manage leads and sales activities.
• Remain up to date on market trends and industry developments.

Skills / Requirements:

• Bachelor’s degree in administration, international business, finance or related fields.
• Knowledge in freight forwarder business.
• Minimum 2 years’ experience in Sales or Customer Service.
• Ability to build rapport, strong customer relations and problem-solving skills.
• Advanced proficiency in English
• Exceptional verbal, written, and interpersonal communication skills.
• Ability to work independently and as part of a team.
• High level of organization and attention to detail.