Samsonite

Who we are:

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

Position Summary

This position is responsible for providing excellent customer service, assisting customers with their purchases, maintaining store appearance, and contributing to the store's overall sales performance.

Major Responsibilities:

1. Ensure high levels of customer satisfaction through excellent sales service.
2. Address customer inquiries and resolve complaints promptly and courteously.
3. Build productive trust relationships with customers.
4. Drive sales by promoting and upselling products to meet sales targets.
5. Assist with visual merchandising to enhance the store's appearance and attract customers.
6. Conduct regular stock checks and participate in inventory counts.
7. Work collaboratively with other team members to achieve store goals.

Education

High school diploma or equivalent.

Experience Requirements

• 1-2 years of relevant experience in fashion, lifestyles, luxury industry or in similar.
• Passion in retail industry with good selling skills.
• Fluent in English. Additional languages spoken are a plus.
• Must be a good team player, pleasant, service-oriented with good communication skills.

Mobility/Travel

Able to work at assigned store.

Computer Skills

Basic skill in Microsoft Office (Word, Excel, PowerPoint)

Language

Able to communicate in English and Thai. Additional languages spoken are a plus.

Why you'll love working here:

• Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
• Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.
• Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

What we value:

At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.