TEKsystems

Are you a seasoned IT Support Specialist ready to take your skills beyond the typical office setting? We’re looking for a tech-savvy professional who thrives on variety and is eager to support a dynamic laboratory environment. This is a rare opportunity to apply your traditional IT expertise in a hands-on, science-driven setting where adaptability and versatility are key.

Why This Role Stands Out:

Unlike standard IT support roles, this position places you at the heart of scientific innovation. You’ll be the critical link between research teams and the technology that powers their discoveries—supporting specialized lab systems, not just office desktops.

What You’ll Do:

• Deliver Core IT Support: Provide expert-level support for hardware, software, and network issues—just like in a traditional IT role—but tailored to the unique needs of a lab setting.
• Support Scientific Tools: Install, configure, and troubleshoot lab-specific equipment and applications to ensure seamless research operations.
• Be a Trusted Partner: Work directly with scientists to resolve technical issues, offering clear guidance and minimizing disruptions to their work.
• Maintain and Monitor Systems: Proactively manage lab equipment performance, perform updates, and conduct preventive maintenance.
• Train and Empower Users: Lead training sessions to help lab staff confidently use their tools and systems.
• Document and Improve: Keep detailed records of support activities and contribute to process improvements that enhance lab efficiency.
• Coordinate with Vendors: Manage vendor relationships for equipment servicing, upgrades, and technical support.

What You Bring:

• A degree in Information Technology, Computer Science, or a related field.
• Solid experience in traditional IT support roles—help desk, desktop support, or systems administration.
• A flexible mindset and eagerness to learn the nuances of lab-based technology.
• Strong troubleshooting skills across a range of platforms and devices.
• Excellent communication skills—you can explain complex tech in simple terms.
• Ability to work independently and collaborate with cross-functional teams.
• Familiarity with compliance standards in scientific or regulated environments is a plus.

Work Environment:

• 100% onsite in a lab-based setting—you’ll be immersed in a collaborative, hands-on environment where your impact is immediate and meaningful.

Pay and Benefits

The pay range for this position is $35.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Columbus,OH.

Application Deadline

This position is anticipated to close on Jun 13, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.