SEI is seeking to hire an Operations Manager to Lead and Manager the Income and Corporate Actions team. You will oversee the teams daily processes and assist with any escalations as required. You will be passionate about proactively managing the client experience.

What you will do:

Responsibilities include (but are not limited to):

• Process global corporate events across multiple clients in a timely manner
• Handle multi-currency CA transactions and events related to Traditional assets and Mutual Funds.
• Processing payments of all types within the Income remit in a timely and accurate manner
• Processing of dividend and interest transaction activities.
• Proactively manage exceptions with custodians and counterparties to ensure timely resolution.
• Undertaking client Rebate process.
• Overseeing and checking Offshore daily work
• Assisting with new & existing client migration projects
• Reconciling cash payment from SEI sub custodian
• Monitor reports highlighting potential issues and offering effective solutions to resolution.
• To produce MI on a scheduled and ad-hoc basis across various business functions.
• To identify and implement process solutions and improvements using Excel functionality.
• Process global corporate events across multiple clients in a timely manner.
• Review, investigate & resolve exceptions
• Review event detail dealing with custodians and second source validation where applicable.
• Monitor and resolve stock holding discrepancies with custodians and fund providers within defined time frames
• Resolve differences from cash reconciliations between internal ledgers and cash agent balances within defined timeframes.
• QA daily workload to identify errors, provide feedback, identify trends and contributing factors and recommend solutions
• Provide recommendations for improvement around process, control and efficiencies
• Liaise with Operating and business units as required to provide awareness of processing problems as they arise

Leadership:

Recruit, motivate, manage and develop the team including:

• Review individual/team performance against objectives set and help to coach/mentor individuals to develop skills.
• Lead with recruitment to ensure we recruit the best talent available outlining job specifications and conducting any briefing sessions/interviews/assessments/feedback, etc as required in conjunction with internal recruitment.
• Work with internal HR and recruitment to ensure continual development and retention of top talent within the team.
• Train, guide and lead the Team members to ensure they are clear on the expectations of their roles and the way they should perform it and to enable them to exceed client expectations and deliver service excellence.

What we need from you:

• Ideally degree educated (or equivalent) with experience within financial services. Private banking, mutual funds and investment advisory is preferred as is industry knowledge of private banking, asset management and investment processing.
• Solid understanding of global corporate events
• Good understanding of the securities industry
• Knowledge of UK impact on book costs arising from CA processing including apportionment based on first day market value rules
• Knowledge of SWIFT format messaging preferred but not essential
• Knowledge and experience of Excel

What we would like from you:

• Ability to handle multiple tasks and projects with tight delivery schedules.
• Process-oriented with strong attention to detail.
• Responsiveness, accountability and adaptability.
• Professionalism and leadership.
• Critical thinking and problem-solving skills.
• Self-motivated and willing to learn.
• Supports a healthy team environment
• Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. https://www.seic.com/

SEI’s competitive advantage:

To help you stay energised, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, strong pension plan, tuition reimbursement, hybrid working environment, and a work-life balance that enables you to relax, recharge and be there for the people you care about.

We are a technology and asset management company delivering on our promise of building brave futures (SM)—for our clients, our communities, and ourselves. Come build your brave future at SEI.

SEI is an Equal Opportunity Employer and so much more…

After over 50 years, SEI remains a leading global provider of investment management, investment processing and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits, which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit.

SEI Investments (Europe) Ltd (‘SIEL’) is authorised and regulated by the Financial Conduct Authority (FRN 191713).