GM Financial

Job Description

Why GM Financial Digital?

GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives.

We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world.

We are building global platforms, in LATAM, Europe, China, U.S. and Canada – and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business.

Responsibilities

About the Role:

We are seeking a hands-on and technically strong SDE Manager to lead the design and delivery of our Digital Payments Platform (DPP). You will manage a team of engineers working with Microsoft .NET, Azure, and Kubernetes, building secure, scalable, and high-performance payment solutions. The role demands strong technical troubleshooting skills, mentoring capabilities, and an eye for delivering resilient cloud-native system.

The Software Engineering Manager is accountable for the engineering and operational aspects of the product, including the technology decisions, how well the team delivers on business priorities, value stream efficiency (how work gets done), and the performance of the product. The Software Engineering Manager is actively engaged in developing the skills of the team to not only efficiently deliver high quality solutions but coaching team members to become T-shaped and adaptable to any situation. The Software Engineering Manager owns the architecture, quality, and performance of the product. As such, the Software Engineering Manager must stay abreast of technology evolution and guide the team as a servant leader to make good product design decisions. The Software Engineering Manager manages up and manages out to promote the team's accomplishments and build relationships within the larger organization to get work done.As a technical manager, you set the boundaries and expectations for delivering a quality product and timely solutions. You are an avid promoter of process improvement. You seek out and promote best practices. You own and refine the technical architecture, working with the team to continually refactor the product to eliminate technical debt and incorporate modern tools, languages, and engineering practices. As a people manager, you consistently invest in your people to grow their technical skills and soft skills; you celebrate successes; you identify books, classes, events, and assignments that expose team members to new ways of thinking and working; you promote inter-team and intra-team collaboration to build trust; you hire good people, effectively manage poor performers, and you provide constant feedback to create a team of leaders.As a servant leader, you inspire, motivate, and enable the team. You avoid tasking the team members. You rise above the urgent and focus on the long view, spending time researching and understanding where the product is headed; planning out the architecture decisions, tools, and skills needed to get there. You are able to do this because your team members, working collaboratively within the Scrum team, decide what tasks and features to work on day to day to meet our business needs.

• Lead the design, development, and deployment of microservices-based solutions on Azure using .NET and Azure Kubernetes Service (AKS).
• Mentor, guide, and grow a team of engineers, conducting regular code/design reviews, and ensuring best practices in coding, testing, and architecture.
• Drive end-to-end ownership of services from design to production, including post-deployment monitoring and incident resolution.
• Troubleshoot critical production and pre-production issues, identifying root causes and long-term fixes.
• Collaborate with architects, DevOps, Product Managers, and Security teams to align solutions with business needs and compliance standards.
• Define and implement CI/CD pipelines, observability tooling, auto-scaling, and resiliency patterns.
• Lead Agile/Scrum ceremonies and help the team continuously improve delivery velocity and code quality.
• Advocate and implement secure coding practices aligned with PCI DSS and other payment industry standards.
• Lead the team to build the next generation of modern applications, platforms and services by providing technical expertise throughout the software development lifecycle
• Communicate a plan for the budget, resources, and tools required to support the business and evolve the product, then execute the plan
• Establish relevant learning plans that grow the team professionally and technically
• Motivate the team to share ideas and learnings to promote innovation and generate excitement within the team
• Take an active role in defining metrics that measure our ability to deliver on business and service level objectives; use the metrics to improve the process and product
• As a servant leader, work closely with the team to anticipate and remove impediments

What makes you a dream candidate?

• Domain knowledge in Digital Payments, including transaction workflows, reconciliation, and regulatory compliance.
• Experience with event-driven architectures, real-time processing, and asynchronous messaging systems like Kafka or Azure Event Hubs or Azure Service Bus.
• Prior experience managing on-call rotations, incident response processes, and SRE best practices.
• Experience in software development consisting of architecture and implementing through code
• Proven hands-on experience with Microsoft .NET Core / NET Core, C#, and enterprise-level development.
• Deep expertise in Azure Cloud services, especially Azure Kubernetes Service (AKS), Azure DevOps, Azure SQL, App Services, Service Bus, Key Vault, API Management, and Application Gateway.
• Strong troubleshooting skills across the full stack—cloud infrastructure, container runtime, application code, network flows, and logs.
• Experience building and deploying containerized applications using Docker and Helm charts in AKS.
• Proficiency in CI/CD pipelines, infrastructure-as-code (ARM/Bicep/Terraform), and GitOps.
• Experience working with telemetry, observability, and diagnostics using Application Insights, Azure Monitor, Prometheus, Grafana, etc.
• A background in software development utilizing the following technologies as required for the product being developed:
• Pipeline Automation: Azure DevOps (YAML, ARM), Terraform, Jenkins, Chef, Octopus Deploy
• Code Scanning: SonarQube, Checkmarx
• Source Code repos: Git
• UI: Angular, Javascript, CSS, Node.js, ASP.NET MVC
• API: Rest , SOAP and Azure functions
• Containerization: Azure Kubernetes Service and Kubernetes (open source)
• High level programming languages: C# (.NET MVC and .NET Core)
• Scripting: Powershell, Bash
• Database: Oracle, Microsoft SQL Server, NoSQL (e.g. CosmosDB)
• Test Automation: Specflow, DevTest, Karate Labs, Selenium, Test Data Manager, Postman, Maven, TestNG, JMeter

Qualifications

Education and Experience:

• Bachelor’s Degree in related field or equivalent work or military experience required
• 5-7 years of prior software engineering experience required
• Greater than 10 years of prior experience in an IT software environment preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive pay and bonus eligibility

Work Life Balance: Flexible hybrid work environment, 2-days a week in office