Job Description
The Executive Director provides professional leadership and decision-making capabilities for the rental/use of the McKenzie Arena, Patten Chapel, and the Wolford Family Athletic Center by both campus organizations and external presenters.
Responsibilities
- Performs event booking, negotiating, and executing contracts for all events held at the McKenzie Arena, Patten Chapel, and the Wolford Family Athletic Center
- Ensure all University insurance requirements are met prior to submitting final contract to university administration for final approval
- Maximizes revenue for the department through strategic rental and use agreements
- Ensures all ledger accounts for McKenzie Arena and Patten Chapel are accurate
- Reconciles all McKenzie Arena and Patten Chapel accounts regularly
- Schedules and supervises ticket takers and ushers for events in the McKenzie Arena, Patten Chapel, Wolford Family Athletic Center and Chattanooga Mocs athletic events
- Sets policy standards and provides oversight of daily activities for the supervisor of Patten Chapel to accomplish safe and effective facility operations based on university policy and industry standards
- Advises all university departments of upcoming McKenzie Arena, Wolford Family Athletic Center, and Patten Chapel events
- Works in conjunction with the Director of the McKenzie Arena and Event Operations to fulfill the maintenance and custodial needs of events held at the McKenzie Arena and Wolford Family Athletic Center
- Maintains, analyzes and oversees all event-specific budget activity for the McKenzie Arena, Wolford Family Athletic Center, and Patten Chapel
- Prepares budget proposals and provides profit/loss statements for each individual event that takes place within these venues
- In conjunction with the Director of McKenzie Arena and Event Operations, provides oversight for day of event activity
- Approves final expense/revenue settlements for contracted events at the McKenzie Arena, Wolford Family Athletic Center, and Patten Chapel
- Reviews box office financial statements associated with events and assemble/invoice all promoters
- Monitors expenses associated with events where ticket takers and ushers work (i.e. Wolford Family Athletic Center, Patten Chapel, Etc.)
- Coordinates arena activity and facility needs with other campus departments
- Networks with community and industry representatives to benefit University entertainment facilities
- Provides advice and recommendations to other campus programs that host entertainment events
- Communicates with Box Office staff on all upcoming events, needs, and deadlines associated with those events
The ideal candidate will possess the following:
- Knowledge of event solicitation and presentation, maintenance, custodial and safety requirements, public relations, advertising, media relations, box office operations, personnel and office management
- Knowledge of principles and practices used in successful management of a multipurpose event facility
- Excellent written and oral communication skills
- Excellent computer skills and knowledge of Microsoft suite of products
- Personnel, financial management, and contract negotiation skills
- Ability to anticipate problems and implement corrective action
- Ability to achieve quality results with minimum resources
- Ability to perform under significant pressure typically associated with meeting the demands and timelines of the entertainment industry
The review of applications will begin June 13, 2025, and will continue until the position is filled.
Qualifications
Minimum: Requires a bachelor’s degree in business, sports management, event management, or other related field; and seven years of relevant experience in a management role, or an equivalent combination of training, education, and experience.
Preferred: 7+ years in a management role at a multiuse facility where exposure has been gained in all aspects of facility needs and operations, including box office operations, operations (set-up) needs, and technical requirements of various events is preferred.
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