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Join the Standard of Excellence with Related Rentals in New York City

Step into the world of elevated living with Related Rentals, where iconic properties across New York City-from Downtown Tribeca to the Upper East and West Side- set the benchmark for luxury, design, and service. As a Leasing Floater and Administrative Assistant, you’ll play a vital dual role supporting some of the city’s most distinguished residential communities.

In this hybrid position, you’ll seamlessly alternate between front-line leasing support-assisting high-profile prospects and residents- and providing essential administrative and operational assistance to ensure smooth functioning of our leasing offices. You’ll gain exposure to a dynamic portfolio of luxury properties while working alongside top-tier professionals and engaging with an elite clientele.

This role offers the unique opportunity to grow your career in real estate, build lasting industry connections, and enjoy competitive compensation in a fast-paced, high-performance environment.

Key Responsibilities:

• Leasing and Sales:
  • Act as the primary leasing consultant at assigned properties on an as-needed basis.
  • Conduct property tours, highlighting the features and benefits of our luxury residences and community amenities.
  • Maintain an up-to-date knowledge of the property market, competitors, and industry trends
  • Achieve and exceed leasing targets by converting leads into leases across multiple locations
  • Support on-site teams during peak leasing periods, team transitions, or staff absences
  • Utilize property management software (e.g., Yardi, Rent Café) and CRM systems (Salesforce) effectively
  • Maintain cleanliness and staging standards in model units, leasing offices, and tour paths
  • Follow Fair Housing laws and company leasing policies at all times
• Customer Service:
  • Provide exceptional customer service to prospective and current residents, addressing inquiries and resolving issues promptly and professionally.
  • Build and maintain strong relationships with residents to ensure high retention and satisfaction rates
  • Respond promptly and professionally to inquiries, concerns, and service requests phone, email
  • Resolve resident issues with empathy and urgency, escalating to management as necessary
• Marketing and Outreach:
  • Collaborate with the marketing team to develop and implement effective marketing strategies and promotional activities.
  • Assist with community events, resident engagement, and networking opportunities to enhance the property's visibility and attract potential residents.
  • Ensure that property availabilities are listed on the property website in accordance with site-specific directives
• Administrative Duties:
  • Accurately process leasing applications, credit checks, and other required documentation.
  • Maintain detailed and organized records of all leasing activities and communications.
  • Input and update data in property management software (eg. Yardi, Rent Café) and CRM systems
  • Manage lease renewals, notices to vacate, and resident correspondence as needed
  • Assist with scheduling appointments, coordinating move-ins/move-outs
  • Support property audits, inspections, and compliance tasks as required

Compensation:

$62,400+ Commission + Discretionary Bonus

Benefits:

• Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
• Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
• Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
• Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities

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Qualifications

• Minimum of 2 years of experience in luxury rental or condo property leasing
• Proven track record of meeting and surpassing leasing targets in a competitive environment
• Real Estate Sales License (NYC)
• Strong understanding of leasing principles, real estate best practices, and customer service excellence
• Self-motivated, detail-oriented, and results-driven
• College degree or coursework preferred
• Demonstrated proficiency in working with computers including Microsoft Office, calendar management, software/database, and social media
• Excellent communication, interpersonal, customer service, and organizational skills
• Strong sales acumen with a hospitality-minded approach
• Proficient in managing an internal applicant database
• Available to work a flexible schedule, including weekends
• Yardi or similar software experience preferred
• Prior experience in leasing, sales, or hospitality preferred

Overview

Build Your Career With Related Management Company

A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.

At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

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