ByteDance

Responsibilities

Team Introduction

As TikTok Shop continues to expand rapidly across global markets, the Global Payment team plays a pivotal role in powering seamless, secure, and innovative transaction experiences across our commerce ecosystem. We are looking for a highly motivated E-Commerce Solution Product Manager to join our team and partner closely with TikTok Shop’s regional and global stakeholders.

In this role, you will lead the design and execution of end-to-end payment solutions tailored for buyers, sellers, and creators. You will work cross-functionally with Product, Compliance, Engineering, Operations, and Business teams to deliver scalable and localized payment products that enable business growth and unlock new opportunities across the platform.

Responsibilities

• Act as the end-to-end owner of payment solutions for e-commerce, driving requirements from concept through launch and iteration.
• Collaborate with regional TikTok Shop teams to understand business needs, market dynamics, and user expectations.
• Design scalable, compliant, and user-friendly payment products that support various payment flows (PayIn, PayOut, refunds, compliance-related).
• Work closely with across-domain engineering and regional/local operational teams to land solutions that deliver business impact and meet local requirements.
• Drive innovation in payment experiences, optimize for performance (e.g. success rate, conversion, cost), and continuously enhance user trust and satisfaction.
• Serve as a thought leader and payment product expert, identifying new opportunities for growth and efficiency in global e-commerce payment infrastructure.

Qualifications

Minimum Qualifications

• At least 5 years of experience in product management, payment solutions, or e-commerce platforms, preferably in global or regional roles.
• Experience with end-to-end product management processes, including idea generation, roadmap development, feature prioritization, and launch.
• Strong understanding of payment systems (PayIn/PayOut), financial compliance, and user experience optimization.
• Proven ability to work in a fast-paced, dynamic environment with competing priorities and influence cross-functional teams,
• Strong analytical and strategic mindset with strong communication, cross-functional and project management skills.

Preferred Qualifications:

• Familiar with payment landscape and United States' market(s) dynamics.
• Bachelor's Degree or higher in Finance, Tech or other relevant educational background.