ECS is seeking a Technical Writer to work in our Arlington, VA office. Please Note: This position is contingent upon contract award.
Responsibilities to include:
- Documenting all knowledge-based information, processes, and procedures.
- Serve as a Technical Writer in the Service Desk and in other OIG areas for the documentation of OCIO support and services.
- The Technical Writer will be responsible for designing/creating/maintaining technical and knowledge-based documentation including (but not limited to):
- Knowledge Repository
- OIGNEWSLINK Articles
- Process/Procedure Documents
- Online Help
- User guides
- White papers
- Requirements documents
- Use cases
- Documentation of items escalated to OIG Tier III and Engineering personnel
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