MarketStar

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Role: Team Lead - Operations

Experience: 5+ Years.

Location: Bangalore.

About MarketStar

In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!

Job Description:

Sales Team lead will be performing the motion to drive and lead a high performing team focused on the clients OS sales. The ideal candidate should have a strong background in SaaS/Cloud sales, outbound lead generation, prospecting and pipeline growth for our client's US market.

You will be working with one of the leading cloud-based platforms and ensuring customers receive an exceptional experience. As a Team Lead, you will manage the day-to-day activities and performance of a sales team to ensure their success and the overall performance of the team. Seize this opportunity to shape the way businesses stay connected while unlocking your full potential as a sales leader.

Roles and Responsibilities

• Drive your team to meet and exceed sales quotas and client expectations through successful pipeline management processes.
• Coach and develop sales representatives to succeed in hitting daily, weekly, and monthly input and output targets.
• Collaborate and align with other sales managers within the assigned program, sharing best practices and solving problems collectively.
• Ensure consistent and effective communication by holding regular team meetings/huddles and sharing performance expectations and company culture/values.
• Assess current team processes, procedures, and outcomes to identify opportunities for improvement, and build/execute plans to implement.
• Utilize data and reporting tools to identify best practices, rep behavior trends, and gaps in revenue targets, and make recommendations to senior leadership to improve team and program performance through weekly reporting and formal business reviews.

Must Have Skills:

• Must have strong enterprise experience and strong technical orientation and understanding of Google products.
• Enterprise Sales Experience is mandatory, selling SaaS products in the US market is mandatory.
• Excellent verbal, presentation, and written communication skills with functional knowledge and hands-on experience managing teams and has strong business acumen.
• Experience building strong relationships, managing conflict, and leading by example
• Hands-on experience on Salesforce CRM, Salesloft, G Suite, and sales intelligence tools like Zoominfo, Linkedin Sales navigator, Lusha, etc for data-driven prospecting.
• Track record of coaching and developing low performers to reach target attainment
• Demonstrated ability to understand data/reporting trends, showcase / duplicate success and identify / correct opportunities.
• Adaptable and able to effectively multi-task in a dynamic environment.

Good to Have Skills:

• Self-driven, collaborative, and motivated to excel in achieving team results.
• Ability to lead and manage in a virtual team environment.
• Strong empathy for customers AND passion for revenue and growth.
• Deep understanding of value drivers in recurring revenue business models.
• Analytical, problem-solving, and process-oriented mindset.
• Enthusiastic and creative leader with the ability to inspire others.

Education Qualification:

• Bachelor of Business Administration (BBA).
• Bachelor of Business Management (BBM).
• Bachelor of Business Studies (BBS)
• Master of Business Administration (MBA).

What’s in it for you?

Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal and work flexibility.

We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks. An opportunity to be associated with the world’s leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.

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