Oracle

This team position will solve complex SaaS problems related to infrastructure cloud tech stack starting with capacity management as well as work with peer Data Science and development teams to automate prediction and prevention of supply shortfalls within the supply of necessary components to satisfy demand. This role will also recommend and team to design, develop and deploy automation primarily around OCI cloud capacity to improve the availability, scalability, and efficiency of Oracle SaaS products and services. Will be expected to understand cloud hardware/software stack designs, recommend architecture standards, and evaluate deployment methods for large-scale distributed systems. Regular facilitation of service capacity planning and demand forecasting, usage and cost performance analysis, as well as system to environment to customer tuning will be a core requirement.

What You'll Do

• Service Accountability –You will be part of the SaaS StratOps Decision Support SRE team, whose mission is to assure the continued global SaaS production capacity availability, optimization, business “buffer”, reserve management, scaling automation and provisioning, metering limits control, and business governance (financial controls, instance to environment to infrastructure cost metrics, environment quota API controls, etc.).
• Ownership Scope – As a StratOps Decision Support SRE, you will understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of the production services you collaborate with. In partnership with the Product Management & Development colleagues, you will have the responsibility to ensure that mission critical services and initiatives (programs, launches, etc.) as prioritized directly by the SaaS EVP can be delivered at scale. You will do this by meeting regularly with the service(s), translating OCI Cloud technology stack to the product need for capacity and technology, and the responding to this need by ensuring forward looking availability via numerous “mechanisms” (supply signaling, automated reserve management, provisioning workflow enhancements, etc.).
• Operations Engineering – You will understand and be able to communicate the scale, capacity, performance attributes, and requirements of the services you work with. We are subject matter experts, able to understand and communicate characteristic of our service stack, such as:
  • Service capacity demand characteristics including monthly/annual demand and technical roadmaps inflections over time (mid-tier/database/storage tuning and conversion ex. Minimum build characteristics, bursting, auto-scale characteristics, etc)
  • Service tuning needs, optimizing resource utilization, as load patterns fluctuate
  • Instrumentation and metrics that clearly describe the service behaviors and provide decision support rollups for senior SaaS management (operations/product/dev)
  • Service scaling requirements and patterns
  • Resiliency and recoverability, including backup/restore and disaster recovery capacity requirements
• Technical Expertise - You will have a deep understanding of cloud service topology and their dependencies required to troubleshoot issues and define mitigations. You will bring this expertise to bear in driving cloud capacity reliability improvements in the services you engage with. This role translates block storage, AMD/Intel compute core, Database instances, networking stacks into business value (environments, reliability, business profiling).
• Automation – You will have a clear understanding of automation and orchestration principles, and will be eager to help automate, wherever and whenever the possibility arises, while simultaneously eliminating technical debt. Automation must be part of your DNA. Critically this automation will generally be in partnership with peer development organizations, where prioritization and requirements definition will be paramount to success. Work will often involve documenting technical architecture of complex and highly scalable products, and proposing Oracle OCI cloud features (capacity reservations, Burstable compute, auto-scaling, new features) as improvements and strategies to ensure reliability and cost efficiencies.
• Broad Interests - SREs are a rare mix of sysadmins and Development Engineers, and as such, have the ability to understand and explain the effect of product architecture decisions on the ability to run as distributed systems. They are driven by professional curiosity, and a desire to develop deep understanding of their services and their dependencies.
• Cross-team collaboration – You will engage with and present to a wide variety of audiences, ranging from individual contributors and teams to executive leadership

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $104,200 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC5

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