Job Summary
The Director of Digital Engineering & Ecommerce Architecture is responsible to drive the digital transformation at PJI. This role requires a strategic thinker with deep technical expertise and a passion for innovation. The role partners with industry experts and internal technology leaders to lead the design, development, and implementation of cutting-edge solutions that enhance PJI’s customer engagement, drive brand loyalty, and streamline operations.
Duties and Responsibilities (other duties as assigned)
- Architect and Design Solutions: Develop and implement scalable cloud architectures that support PJI’s ecommerce platforms and enhance integrations with in-store technologies.
- Generative AI Integration: Lead the integration of generative AI technologies to optimize customer personalization, engagement, and operational efficiency.
- Innovation in PJI’s Ecommerce and Integrations with Store Technologies: Drive innovation within our sector by identifying and implementing technology solutions that streamline ecommerce processes and improve in-store experiences for our customers.
- Technical Leadership: Provide technical leadership and guidance to development teams, ensuring best practices in architecture and design.
- Stakeholder Collaboration: Collaborate with cross-functional teams, including product, developers, and quality and operational engineers, to align technical solutions with business goals.
- Performance Optimization: Monitor and optimize system performance, ensuring reliability, scalability, and security of cloud-based solutions.
- Documentation and Training: Create comprehensive documentation and provide training to ensure seamless adoption of new technologies.
Education, Experience & Certifications
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Proven experience as a Technical Architect, Principal Engineer, or similar role in a large-scale ecommerce environment with a minimum of 5 years in architecture leadership, with a focus on cloud computing, generative AI, and QSR ecommerce and store technology innovation.
Technical Skills:
- Proficiency in cloud platforms (e.g., AWS, Azure, Google Cloud), generative AI frameworks (e.g., GPT, DALL-E), and QSR ecommerce and store technology solutions.
- Strong expertise in microservices architecture, and API development.
- Proficiency in programming languages such as Java, Python, or JavaScript.
- Experience with database management systems, both SQL and NoSQL.
- Leadership: Strong leadership and communication skills, experience in leading technical teams and projects. Ability to collaborate effectively with diverse teams.
- Problem-Solving: Strong analytical and problem-solving skills, with the ability to think creatively and strategically.
- Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs.
Our Values
- EVERYONE BELONGS – We believe connectedness and belonging are the essential ingredients to our success.
- DO THE RIGHT THING –We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult.
- PEOPLE FIRST – To craft positive experiences for our customers, we take care of each other first.
- INNOVATE TO WIN – We champion and challenge for a better way in all we do.
- HAVE FUN – We find joy, create meaningful impact and celebrate the journey together
Our Core Competencies
- CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence
- RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges.
- CONTINUOUS IMPROVEMENT –We champion for better through strategic risk taking, experimentation and challenging the status quo.
- BIAS FOR ACTION – We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry.
- WINNING TOGETHER – We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity
Papa Johns is an equal opportunity employer.
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