Job Title: Oracle B2C Service Developer
Location: Pune and Bangalore, India
Experience: 5 to 8 years
Job Description: Johnson Controls is searching for an experienced Oracle B2C Service Developer to join our dynamic team. The ideal candidate will possess a solid background in Oracle B2C Service applications, focusing on developing and implementing enhancements to improve customer engagement and service delivery.
Key Responsibilities:
- Design, develop, and maintain Oracle B2C Service applications, ensuring they meet business requirements.
- Collaborate with cross-functional teams to gather and analyze requirements and translate them into technical specifications.
- Implement best practices in software development, including coding standards, testing, and documentation.
- Provide technical support and must have strong problem-solving skills with ability to troubleshoot Oracle B2C Service applications.
- Stay current with Oracle B2C Service features and enhancements, ensuring the integration of new functionalities into existing systems.
- Extensive experience in Oracle B2C Service Cloud implementation, customizations and support
- Experience in developing Custom Scripts, Custom Processes (Event Handlers), BUI Extensions/Add-Ins, Business Rules, Configuration, Workflow/Workspace, Report Analytics, Knowledgebase, etc.
- Extensive experience in REST APIs for integration with external systems
- Must be familiar with HTML, JavaScript, CSS, jQuery, PHP, .NET, ROQL, ConnectPHP
- Must be familiar with Oracle B2C features like Job Scheduler, Element Manager, Data Sync, External Objects.
- Must be familiar with MS DevOps & Agile methodologies
- Must be familiar with middleware/integration tools i.e. MuleSoft or Oracle Integration Cloud
- Must coordinate data synchronization between Oracle Service Cloud and other systems (Oracle EBS, Reporting, OFSC)
- Ability to create detailed functional and technical documentation using flow diagrams, wire frames, etc.
- Mentor and guide junior developers in best practices and emerging technologies.
Qualifications:
- Bachelor's degree in computer science, Information Technology, or related field.
- 5 to 8 years of experience in Oracle B2C Service development.
- Strong knowledge of Oracle B2C Service architecture, configuration, and customization.
- Proficiency in programming languages such as Java, SQL, and PL/SQL.
- Experience with web technologies (HTML, CSS, JavaScript) is a plus.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills to work effectively within a team.
Join Johnson Controls and contribute to our mission of creating innovative solutions that enhance customer satisfaction!
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