North Dakota University System

Position Description & Details

Job Title: Assistant Systems Administrator (Temp/Seasonal: Up to 19 hrs/wk)

Location: Remote/Hybrid

Compensation: Hourly $25-$30. Pay will commensurate with level of experience.

Benefits: Non-benefited

Who can apply: Internal/external candidates eligible to work in the United States. Mayville State University will not offer visa sponsorship for this position.

FLSA: Non-Exempt

Recruitment: Internal and External

Start date: TBD

Position Information:

We are seeking a dedicated, detail-oriented Assistant Systems Administrator to lead and support the implementation, administration, and ongoing enhancement of ND AHEC’s Salesforce-based data systems. This position exists to ensure the effective design, development, and management of advanced health workforce data tracking, using Salesforce and Formstack.

Duties & Responsibilities:

User Support & System Optimization (50%):

• Communicate with systems admin to build out project modules and troubleshoot workflows
• Communicate regularly with the system administrator to build, test, and refine project modules and workflow configurations.
• Respond to user inquiries and provide timely, effective support for system issues and data access challenges.
• Identify common user issues or barriers and collaborate with administrators to optimize interface design and workflow logic.
• Conduct user acceptance testing (UAT) for new features and updates to ensure smooth deployment and usability.
• Facilitate feedback loops between users and technical staff to inform system improvements and prioritize enhancements.

Data Management (25%):

• Review and validate Excel data files for accuracy, formatting, and completeness
• Standardize and clean data to ensure successful batch uploads to Salesforce
• Communicate with data owners to resolve discrepancies or inconsistencies

Data Analysis (25%):

• Design and implement custom fields and objects to support program-specific data tracking
• Build page layouts, workflows, and approval processes to streamline operations
• Test and document all customizations for future reference and compliance
• Build dynamic reports and dashboards for internal and external stakeholders
• Maintain scheduled report deliveries and ensure timely updates

Specific Skills or Equipment Required:

All necessary software, including access to Salesforce, will be provided by ND AHEC. The employee is expected to have access to a reliable computer and internet connection and a quiet, professional remote work environment. The candidate should have strong organizational and communication skills, with the ability to manage multiple tasks, meet deadlines, and support users effectively.

Minimum Qualifications:

• At least 2 years of hands-on experience administering and configuring Salesforce, including experience with custom objects, fields, page layouts, workflows, and permission sets.
• Experience performing data management tasks, such as cleaning, importing, and validating data from Excel or other data sources.
• Demonstrated ability to develop and maintain Salesforce reports and dashboards for data analysis and performance tracking.
• Experience providing technical support and user training, with strong communication skills to support adoption and effective use of Salesforce among diverse stakeholders.

Preferred Qualifications:

• Experience in evaluating or implementing Salesforce AppExchange tools is preferred but not required.
• Experience or understanding of healthcare workforce education and recruitment projects is preferred but not required.

Applicants must submit the following materials to be considered fully:

1. A letter of application
2. A current resume/CV
3. Three professional references

Application review will begin June 16th 2025, and will continue until filled.

MaSU is an Equal Opportunity Employer and encourages applications from diverse candidates and candidates who support diversity. ND veteran's preference laws apply to this position. Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 and if claiming disabled status, a current letter of disability. The state of North Dakota has an open records law; therefore, your application could be subject to review upon request. A criminal history background check must be satisfied prior to employment.

ND Relay: http://www.relaynorthdakota.com/

“This search is being conducted consistent with the State of North Dakota Open Records statutes.”