Job # 041933
Department Code 22013-2019
Department Public Administration and International Affairs
Job Title Academic Support Coordinator
Location Syracuse, NY
Pay Range $17.07- $21.15 per hour
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level S3
FLSA Status Non-exempt
Hours
Standard University business hours:
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Job Type Full-time
Campus Syracuse, NY
Unionized Position Code UA
Job Description
This is a 12-month position that provides support to students and faculty in the Department of Public Administration. Responsibilities span both undergraduate and graduate programs and support for multiple directors in the department. The employee will have daily student, faculty and staff contact. There is a primary role as a student record coordinator that will require working in various software platforms to aid students in registration, submitting course program changes, and updating course listings as well as supporting online PAIA offerings. The second component is website/database management and communications. The third component includes support for the associate director of students services, the EMPA online director, the undergrad director, MPA director, and MAIR director. This position is also responsible for greeting visitors, answering phones/emails and light administrative support for faculty. Lastly, they will help to create a student-centric office environment. It is an in-person, 40 hour/week, full year position. This employee reports to the associate director of student services.
This position is part of a bargaining unit and is represented by the union SEIU, Local 200United.
Education and Experience
Skills and Knowledge
Responsibilities
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Quick Link https://www.sujobopps.com/postings/109679
Job Posting Date 06/03/2025
Application Deadline
Full Consideration By
Job Category Staff
Message to Applicants
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