Syracuse University

Job # 041930

Department Code 20703-6032

Department Information Technology Services

Job Title Communications Technician

Location Syracuse, NY

Pay Range $26.44 - $31.00 per hour

Pay Determination

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level S4

FLSA Status Non-exempt

Hours

Standard University business hours.

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time

Campus Syracuse, NY

Unionized Position Code Not Applicable

Job Description

The Communications Technician will be part of a team responsible for deployment and maintenance of the University’s voice and data Telecommunications cable infrastructure, Ethernet and Wireless networks providing LAN services across campus. Job requirements include an Associate’s degree with strong computer and PC Skills such as Windows and/or Apple, along with familiarity with LAN and Ethernet technologies in a corporate environment. Knowledge of wireless technology that can be applied to an enterprise environment is desirable.

Education and Experience

• Associate’s degree with 3-5 years’ work experience within the field.
• Strong computer and PC Skills such as Windows and/or Apple, along with experience with LAN and Ethernet technologies in a corporate environment.

Skills and Knowledge

• A+ Certification
• Network Certification such as (Network+, CCNA, CWCA)
• Structured Wiring Certification
• Familiarity with LAN, and Ethernet Networking and Wireless Technologies
• Knowledge of structured wiring in a campus environment
• Personal computer skills such as Windows and/or Apple
• Knowledge and use of Microsoft Office Suite and Visio Applications
• Good customer and communications skills are essential and the ability to take direction while working independently is a must.

Responsibilities

• Work independently with little or no supervision, and in teams in diagnosing complex network and voice related problems, using computer-based software, specialized tools, test equipment, and well-developed technical skills.
• Provide 24hr x 7 day/week emergency coverage for campus-wide telecommunications and network problems.
• Coordinate and oversee the installation of communications facilities and pathways with internal and external vendors.
• Provide consulting and estimating service to the campus community for telecommunications and network services.
• Interact with all segments of campus community daily in person, via telephone and electronically. Design, install and maintain special communication facilities that provide vital services to the campus community.
• Install, terminate and test voice, data, and video communications cable using specified manufacturers and industry standards.
• Requires proficiency and in-depth knowledge of TIA/EIA 568 Standards.
• Design, install, test, and document various types of communications facilities, such as: Ethernet network connections, 802.11x wireless networks, analog and digital voice lines, and fiber optic circuits and connections for both Single and Multimode fiber optic cabling systems.
• Configure, install, and maintain network electronics including Ethernet switches, wireless network equipment and UPS devices.
• Document all new installations, repairs, and changes to the campus voice and data network to ensure accuracy in billing records, floor plans, work histories and connection information using a variety of desktop and client server software applications.

Physical Requirements

Physical Mobility

• 5% sitting, 20% standing, 25% walking, 15% kneeling, 10% stooping, 5% climbing stairs, 20% climbing ladders.

Physical effort

• Lifting 50 pounds waist high, 40 pounds shoulder high, 30 lbs above head.
• Must be able to carry weight 20ft. Weight is pushed 40%, pulled 40%, and held 20% of time.

Physical dexterity

• Operating telephone 5%, computer/electronic equipment 40%, hand tools 40%, power tools 10%, and manipulating small objects 5%.
• Ability to see, distinguish colors, hear/listen, touch and speak is essential to work.
• Work requires reading, writing, basic arithmetic, analyzing data and problem solving on a daily basis.
• Work environment involves 85% indoor, 10% outdoor, and 5% of time in auto vehicle.

Tools/Equipment

A valid driver’s license and vehicle are required for the position.

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link https://www.sujobopps.com/postings/109661

Job Posting Date 06/03/2025

Application Deadline

Full Consideration By

Job Category Staff

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