UPM

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Join us in creating a future beyond fossils!

UPM Raflatac is looking for an Inside Sales Representative – Value Materials, who will be responsible for managing surplus sales, as well as relationships with customers, including resale outlets. This role is pivotal in efficiently managing surplus inventories, maximizing revenue while ensuring customer satisfaction. You will leverage your sales skills and product knowledge to identify potential buyers, negotiate deals, and facilitate the disposition of this inventory. This position requires strong communication abilities, negotiation skills, and a proactive approach to problem-solving. This position is based in Mills River, North Carolina.

Greetings from your future manager

As you explore this job description, envision yourself in a dynamic role where you’ll be making a significant impact. As an Inside Sales Representative – Value Materials, you have the opportunity to play a pivotal role in the management of our surplus materials to create value for our customers and make a significant impact on our organization’s results. If you are driven by a challenge and motivated by sales success, we welcome you to join our team and contribute to our continued growth and success!– Marie Olson, Inside Sales Manager

What you will do

• Analyze surplus inventory to determine marketability, pricing strategies, and potential buyers, and identify opportunities to liquidate these materials through targeted sales efforts.
• Proactively seek out potential buyers for surplus material through various channels and vendor outlets, including cold calling, email outreach, and networking.
• Engage with prospective buyers to present surplus inventory offerings and negotiate pricing while addressing buyer concerns and objections effectively, leveraging product knowledge and value propositions to close sales.
• Cultivate strong relationships with buyers, understanding their needs and preferences to tailor offerings accordingly.
• Collaborate with internal teams, including SBUs, planning, customer service, logistics, and quality control, to facilitate the disposition of surplus material.
• Stay informed about market trends and industry developments related to surplus materials, and provide feedback to management on pricing strategies, product positioning, and market demand to optimize sales outcomes.
• Keep Accounts Receivables on target level and take action in case of overdue, collect customers’ balance sheets and any other needed documents for credit control.
• Provide back up in the local sales team during vacations and absences, and participate, when required, in industry events and exhibitions.

Who you are

• You have relevant commercial degree/education and technical understanding of complex products
• You have previous work experience in sales or customer service, especially in selling on the phone, and ideally in B-to-B environment
• You have experience or knowledge of the packaging or labeling industry and market
• You have familiarity with surplus inventory management, liquidation sales, or related industry experience is advantageous
• You have a collaborative mindset, with a willingness to work closely with cross-functional teams to achieve common goals
• You have strong interpersonal, communication, and networking skills, with the ability to build rapport and credibility with customers and internal stakeholders
• You have proven negotiation skills, with a track record of successfully closing sales and achieving targets
• You have excellent organizational skills, with the ability to manage multiple priorities and deadlines effectively
• You have commercial and phone selling skills
• Spanish fluency is seen as an asset

This is what we offer to you

• A meaningful job – We are innovative creators. Join us as we renew the everyday.
• A caring community – Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
• Development opportunities – We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
• Responsible employer - Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.

Learn about our Rewarding and our Ways of working

Additional information

Location: Mills River, NC

Travel Requirements: Potentially up to 15% for required industry events and exhibitions

Hours: Monday – Friday 8am – 5pm

If you are interested in this job offer, please submit your application via Apply button by June 30, 2025.

If you have any technical issues with submitting your application, please contact our HR Service Center at contacthr.us@upm.com or +1 877 723 5247.

This Job Description is intended to be a guide, and is not intended to be a contract of employment, explicit or implicit. All contents are subject to change at the sole discretion of the company. Cooperation is expected of all employees. Other duties may be assigned as needed.

UPM North America is an Equal Opportunity Employer.

UPM Raflatac offers high-quality self-adhesive paper and film products including label materials, graphics solutions and removable self-adhesive products. We operate 14 factories and deliver our innovative and sustainable products through our global network of distribution terminals. We are one of UPM’s growth businesses and employ around 3,200 people. Our sales reached almost EUR 1,6 billion (USD 1,7 billion) in 2024. Read more: upmraflatac.com

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