Job Description:

Job Title: Client Access Representative

Location: Sedalia, Missouri area

Department: Client Access

Employment Type: Full-time

Shift: Monday-Friday (8:00am – 5:00pm CST)

Job Summary:

Are you a friendly and organized individual looking to make a positive impact as the first point of contact for clients? Do you want to work in a supportive and dynamic environment where you can grow your skills and contribute to a culture of inclusiveness? Join our team at Burrell Behavioral Health as a Client Access Representative in Sedalia!

As a Client Access Representative, you will serve as the face of our organization, performing essential receptionist and clerical duties in our clinic. Your primary responsibilities will include scheduling clients, collecting payments, and maintaining updated client paperwork to ensure a seamless experience for all visitors.

Sedalia offers a vibrant community with access to various amenities, making it an ideal location to pursue your career while enjoying a high quality of life.

Position Perks & Benefits:

  • Great pay and benefits package
  • Paid time off - including vacation and holiday pay
  • A welcoming and supportive work culture that values your well-being
  • Commitment to diversity, multiculturalism, and inclusion

Key Responsibilities:

  • Provide excellent customer service to all clients, staff, and leadership team
  • Represent Burrell Behavioral Health in a professional and collaborative manner
  • Schedule and reschedule client appointments efficiently
  • Process client intake paperwork and maintain accurate records
  • Collect client cost shares for appointments
  • Collaborate with providers on managing cancellation lists
  • Accurately fill out daily deposit logs and monitor financial transactions
  • Scan and upload documents to client charts as needed

Education and/or Experience Qualifications:

  • High School Diploma or equivalent
  • Previous customer service experience (preferred)
  • Proficiency in Microsoft Office Suite
  • Ability to work with computers effectively
  • Excellent typing and organizational skills

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

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Confirmed 18 hours ago. Posted 17 days ago.

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