Charles Hotel In Harvard Square

$21.00/hour

Join Our Team as a Housekeeper

About Us

As a Housekeeper, you are the heart of the hotel with a passion for great service. You will be responsible for cleaning guest rooms daily in accordance with hotel procedures, deep cleaning activities, and preventative maintenance tasks to ensure our guests have a memorable experience.

This role is for you if you are passionate about creating clean and attractive guest rooms, hallways, and public areas in the hotel. If you are a service-oriented individual who is excited about being part of a team that strives for excellence, then this job could be a great fit.

KEY SKILLS/RESPONSIBILITIES

• Sanitation and Cleanliness: Ensure the highest levels of sanitation and cleanliness in guest rooms and equipment. Spruce up lobbies, hallways, and restrooms. Make sure everything shines, from carpets to furniture. Stock and organize housekeeping carts, ensuring efficiency and readiness. Replace bed linens and restock guest room supplies. Perform deep cleaning tasks as needed, including changing AC filters and touching up paint.
• Guest Service & Communication: Be quick to respond to guest requests and deliver items with a friendly attitude. Exhibit great customer service skills.
• Safety and Compliance: Ensure guest and hotel property is respected and safe. Safeguard sensitive areas. Practice safe work habits to avoid possible injuries.

EDUCATION & EXPERIENCE

• High school diploma or equivalent preferred.
• Strong attention to detail and ability to communicate effectively with guests and team members.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table. The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England décor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event. Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.

Application deadline for Colorado positions: