Sleep Inn Midway Airport

$17.00/hour

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS/RESPONSIBILITIES

• Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Located just two blocks south of Chicago Midway International Airport, the Sleep Inn Midway Airport provides easy access to all the best Chicago has to offer. This Bedford Park, IL hotel provides free transportation to and from Midway Airport, as well as the CTA Orange Line Midway Rail Station, which takes you into the heart of downtown Chicago. Free WiFi access is available. Local points of interest include U.S. Cellular Field, home of the Chicago White Sox, Soldier Field, home of the Chicago Bears, United Center, home of the Chicago Bulls and Blackhawks, Toyota Park, home of the Chicago Fire soccer team and McCormick Place and University of Chicago.

Application deadline for Colorado positions: