Wolters Kluwer

Manager, Software Quality Assurance - Hybrid USA R0047136 | DXG | FCC CS Software Development | Wolters Kluwer

About the Role

As the Manager, Software Quality Assurance, you will lead a dynamic team responsible for ensuring that our software applications meet the highest standards of quality and reliability. This entry-level management role involves overseeing the daily activities of quality assurance professionals, coordinating testing processes, and driving continuous improvement in software quality. Your work will directly impact user satisfaction by ensuring that our products deliver exceptional performance and functionality.

Hybrid: Eight days a month we come together in the closest office within 50 miles to experience the value of connecting with colleagues. You will report to the Director, Product Software Engineering, and work under the leadership of the Vice President, Product Software Engineering. This role is a part of DXG | FCC CS Software Development | WK DXG U.S, Inc. | Please view the site office location directory for potential office preferences nationwide. | https://bit.ly/Find_A_WK_Office

Division/BU About Us: https://www.wolterskluwer.com/en/about-us/organization/financial-and-corporate-compliance

Required Job Qualifications (minimum – 4 years):

• Exposure To Containers
• Test Automation Tools: Familiarity with tools like Selenium, JUnit, or similar.
• Test Planning: Ability to create and review comprehensive test plans.
• Defect Management: Proficiency in tracking and managing software defects.
• QA Processes: Understanding of quality assurance methodologies and processes.
• Communication: Effective communication skills to collaborate with development teams and report progress.
• Attention to Detail: Keen eye for identifying potential quality issues.
• Leadership: Basic team supervision and coordination skills.
• Problem-Solving: Ability to troubleshoot and resolve testing-related issues.
• Travel: Around twice a year (Per business demand)

Essential Duties and Responsibilities

• Supervise the daily activities of entry-level QA professionals.
• Coordinate the execution of manual and automated tests.
• Ensure adherence to QA processes and methodologies.
• Review and approve test cases and test plans.
• Monitor and report on testing progress and defect status.
• Collaborate with development teams to resolve quality issues.
• Implement and enforce quality metrics and standards.
• Participate in code reviews to ensure test coverage.
• Conduct regular team meetings to discuss project status and challenges.
• Provide training and mentorship to team members.

Additional Information:

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands.

• Ranked by Forbes Magazine as among America’s Best Large Employers for 2022 - #84.
• Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023
• WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023.

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time. #LI-Hybrid

USA-DE-Wilmington-Orange St (Delaware) | USA-GA-Kennesaw-Chastain Meadows Ct NW (Georgia) | USA-KS-Wichita-East Douglas (Kansas) | USA-MO-Clayton-South Central Ave (Missouri) | USA-OH-Columbus-Easton Commons Way (Ohio) | USA-PA-Philadelphia-Market St (Pennsylvania) | USA-TX-Austin-Brazos St (Texas) | USA-TX-Austin-Southwest Pkwy (Texas) | USA-TX-Coppell-Rombauer Rd (Texas) | USA-TX-Dallas-Bryan St (Texas) | USA-WI-Madison-Junction Rd (Wisconsin)

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.