Rutgers University

Recruitment/Posting Title Peer Support Specialist II (Part-Time)- NJ Hopeline (Multiple Vacancies)

Job Category Staff & Executive - Healthcare

Department UBHC NJ Hopeline

Overview

Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school.

Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary

Rutgers The State University is seeking a Peer Support Specialist II within the 988 Lifeline Services of Rutgers University Behavioral Healthcare.

The Peer Support Specialist provides engagement, support, and assessment for callers that meet quality and quantity standards. Performs functions in support of the Unit’s mission of providing streamlined, prompt, and “customer friendly” services. Receives telephone, chat and/or text requests for service, undertakes assessment of the service need of the client, and responds by offering peer support and appropriate referrals or disposition. Demonstrates competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues.

Among the key duties of this position are the following:

• Interacts with client in a therapeutic manner.
• Uses his/her own experiences with recovery as a vehicle to establish rapport and relationship building with the client.
• Models for callers good communication skills, recovery-oriented living skills, effective coping skills, and self-help strategies as observed by supervisor and as indicated by feedback from clients and team members.
• Assist clients in identifying their personal recovery goals, assists in setting objectives for each goal, and determines interventions to be used based on the client’s recovery/life goals.
• Develops and maintains a relationship with clients so that he/she can identify emotional, psychiatric or behavioral changes which may require further intervention or treatment. Helps the client effectively address the problem, and/or refers the client to the appropriate clinical staff as observed by supervisor and as indicated by feedback from clients, third parties, and team members.
• Advocates for appropriate resources for client based on assessed needs as measured by supervisory observation.

FLSA Nonexempt

Grade 187

Salary Details Only the minimum salary is budgeted for this position.

Minimum Salary 27.330

Mid Range Salary 27.830

Maximum Salary 28.660

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits
• Life insurance coverage
• Employee discounts programs

For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.

Position Status Part Time

Working Hours (per week) 16

Standard Hours 40.00

Daily Work Shift

Work Arrangement

Union Description Teamsters 97 <20 HRS Eiligible

Payroll Designation PeopleSoft

Seniority Unit

Terms of Appointment Staff - 12 month

Position Pension Eligibility PERS

Minimum Education and Experience

• High School diploma or equivalent.
• Four (4) years of full-time experience in the mental health care field.
• Be a self-identified current or former user of mental health or co-occurring services who has personal experience and knowledge of recovery and has a minimum of one (1) year of experience supporting others.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

• Knowledge about psychosocial rehabilitation and the recovery model is essential.
• Be able to work independently and as a member of a team.
• Be able to work evenings, weekends and holidays.
• Must have willingness to learn and teach.
• Be able to use computer to record services or be willing to learn.

Preferred Qualifications

• Bachelor’s Degree in a social or mental health setting preferred.
• Peer training certification preferred.

Equipment Utilized

Physical Demands and Work Environment

PHYSICAL DEMANDS:

• Frequent prolonged sitting. Frequent listening and talking in groups as well as on the telephone.
• Lifting up to 20 lbs.

WORK ENVIRONMENT:

• Handles phone requests under time and decision-making pressure.
• Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
• Crisis intervention is a common occurrence.

Special Conditions

Posting Number 24ST1813

Posting Open Date

Special Instructions to Applicants

Regional Campus Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus Piscataway (RBHS)

City Remote

State NJ

Location Details

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