Credera

Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across various industries. We continuously evolve our services to meet the needs of future organizations and reflect modern best practices. Our unique global approach provides tailored solutions, transforming the most influential brands and organizations worldwide.

Our employees, the lifeblood of our company, are passionate about making an extraordinary impact on our clients, colleagues, and communities. This passion drives how we spend our time, resources, and talents. Our commitment to our people and work has been recognized globally. Please visit our employer awards page: https://www.credera.com/awards-and-recognition.

Work Model: Hybrid - 3 days in office and any key meetings

Locations: Primary = Addison, TX | Additional office sites = Chicago, Denver, Houston, Los Angeles, NYC, and Seattle

Job Description:

Senior Commerce Architects work directly with clients and stakeholders to design highly usable, scalable, extensible, and maintainable eCommerce solutions. They are hands-on from proposal to development to deployment and are responsible for first-level escalations.

A Senior Commerce Architect is expected to maintain an ongoing knowledge of the eCommerce landscape, including top platforms, emerging trends, and technological advancements. Senior Commerce Architects are also expected to be knowledgeable about commerce operations, omnichannel strategies, and common use cases businesses are seeking to implement. They are passionate about their work, self-motivated, detail-oriented, team-oriented, excellent communicators, and have strong problem-solving abilities. They will deal with highly ambiguous problems, take responsibility for finding solutions, and drive toward simple solutions to complex problems.

The Senior Commerce Architect is an integral part of the Credera Digital team who participates in growing the Practice with strategy formulation, team building, mentoring, and recruitment.

Key Responsibilities:

• Participate in the sales cycle as needed
• Meet with clients to determine business, functional, and technical requirements to design the technical roadmap to deliver secure, compliant eCommerce solutions based on best practices
• Translate business requirements into component-based architecture solutions while working with a broad set of stakeholders
• Perform analysis, design, customization, and configuration for data migration and integrations
• Lead a development team in a hybrid environment alongside our clients to support existing commerce applications and/or build enhancements
• Define system landscapes and identify gaps between current and desired end-states
• Troubleshoot key implementation issues and drive toward successful resolution
• Establish client relationships as a trusted advisor while providing first-level escalation for client concerns and share key milestone celebrations with the team
• Communicate effectively within a globally distributed team
• Document best practices and operational procedures

Basic Qualifications:

• Minimum 7 years of hands-on experience designing, enabling, and optimizing commerce solutions
• Hands-on experience building customer-facing eCommerce stores
• Experience leading teams to deliver commerce solutions that improve customer experiences and drive business outcomes
• Thrive in a fast-paced, client-facing role, delivering high-quality work under tight deadlines
• Strong communication and interpersonal skills, engaging both business and technical stakeholders
• Ability to prioritize tasks, solve problems, and adapt to new technologies and processes
• Proven leadership and collaboration skills, fostering strong relationships with clients and team members
• Creative thinker who values diverse perspectives and innovation
• Degree in Computer Science, Engineering, Mathematics, MIS, or a related field

Experience Requirements:

Commerce Platform Expertise (5+ years):

• Design and implement eCommerce solutions for customer-facing online stores
• Deep expertise with leading eCommerce platforms such as Adobe Commerce (Magento), Shopify, BigCommerce, Salesforce Commerce Cloud, or similar
• Design scalable, compliant systems for product management, payment processing, inventory management, and order fulfillment
• Lead development of integrations between eCommerce platforms and external systems such as ERPs, CRMs, PIMs, and OMS
• Drive the design and implementation of omnichannel commerce strategies for seamless customer experiences
• Collaborate with business, design, and engineering teams to align eCommerce solutions with client objectives
• Ensure adherence to security standards (e.g., PCI), data privacy regulations (e.g., GDPR, CCPA), and best practices
• Optimize system performance for high-traffic scenarios and dynamic scalability
• Hands-on experience with front-end and back-end customizations for commerce platforms
• Knowledge of mobile commerce, responsive design, and PWA (Progressive Web App) implementations for seamless customer experiences

Commerce Development Expertise (5+ years):

• Experience designing and building custom features for eCommerce platforms, including:
  • Internal site search and merchandising
  • Payment processing and integration with leading payment gateways
  • Order management systems (OMS) and fulfillment workflows
  • Product Information Management (PIM) systems
  • Personalization engines and recommendation systems
• Familiarity with modern commerce architecture patterns, including headless commerce, composable commerce, and API-first solutions
• Experience with microservices architecture, containerization (e.g., Docker, Kubernetes), and cloud hosting platforms (AWS, Azure, GCP)

Commerce Strategy Expertise (Preferred):

• Breadth of understanding across the full scope of the commerce ecosystem
• Commerce platform assessments, gap analysis, and roadmap development
• Experience defining commerce architecture roadmaps, governance policies, and best practices
• Familiarity with emerging trends and innovations in commerce, such as AI-driven personalization, subscription commerce, and voice commerce

This role is ideal for a professional passionate about enabling world-class commerce solutions that drive business success. As a Senior Commerce Architect, you will work at the intersection of business strategy and technical execution, helping clients deliver exceptional eCommerce experiences.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.

Compensation:

The salary range listed is for informational purposes. Credera treats all applicants as individuals taking into consideration but not limited to their professional and academic experience, specialized training, certifications and associated responsibilities as it relates to our specific industry. The salary range listed is just one component of our total compensation package for each unique employee.

Salary: An estimated base salary of $165K – 180K plus a variable component is anticipated for this role in the US.

Benefits: Health, Dental, Vision, Prescriptions, Emotional Health, Paid Life @ 2x salary, AD&D, STC/LTC Insurance, Family Forming, Maternity leave, PTO, 14 paid Holidays, matching 401K, and additional options to customize your personalized benefit package. This position is an exempt

Learn More: Credera is part of the Omnicom Precision Marketing Group (OPMG), a division of Omnicom Group Inc. OPMG is a global network of agencies that leverage data, technology, and CRM to create personalized and impactful customer experiences. OPMG offers a range of services, such as data-driven product / service design, technology strategy and implementation, CRM / loyalty strategy and activation, econometric and attribution modelling, technical and business consulting, and digital experience design and development.

Benefits: Credera provides a competitive salary and comprehensive benefits plan. Benefits include health, mental health, vision, dental, and life insurance, prescriptions, fertility and adoption benefits, community service days, paid parental leave, PTO, 14 paid holidays, matching 401(k), Healthcare & Dependent Flexible Spending Accounts, and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com.

Hybrid Working Model: Our employees have the flexibility to work remotely two days a week. We expect team members to spend three days in person, with the freedom to choose the days and times that best suit them, their project, and their teams. You'll collaborate with your project team to balance flexibility with the benefits of in-person connection, delivering outstanding results for our clients. The Why: In-person engagement is essential for building strong relationships with clients and colleagues. It fosters trust, encourages learning, and helps us grow as consultants and professionals.

Travel: For our consulting roles, our goal is to minimize travel, and most projects do not require extensive travel. While some projects may involve up to 80% travel for a period, the annual average for team members is typically 10%–30%. We take a personal approach to travel by considering your submitted preferences when assigning roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, age, genetic information, veteran status, or disability.

Credera will never ask for money up front and will not use apps such as Facebook Messenger, WhatsApp or Google Hangouts for communicating with you. You should be very wary of, and carefully scrutinize, any job opportunity that asks for money prior to starting and/or one where all communications take place exclusively via chat.