Lexmark

Responsibilities :

Job Description: This role is responsible for activities necessary to support our accounts and customers using the Global Web Parts Order sites.

Role/Responsibilities:

• Web Parts Order Sites:
  • Responsible for gathering the WPO portal requirements
  • Provided the requirements to the WPO Content Admin
  • Managing any special projects needed for WPO
  • Managing the migration of the existing WPO accounts to Magento
  • Responsible for supporting the Lexmark Parts Center questions and site issue
  • Responsible for supporting the WPO user for login and order placement
  • Manage a list of all active WPO customer accounts
• Reporting
  • Creates the weekly and monthly reports for WPO Sites
    • Sales by revenue by country
    • Sales by part number
    • Sales by customer accounts
    • Customer service report

Skills:

• Exemplary phone skills
• Exemplary organizational and time management skills
• Project management skills a plus
• Communicates well through email
• Web experience and knowledge
• Works well independently and with a cross-functional team

Systems:

• Global Web Order Status
• Service Now ticketing system
• Adobe Workfront
• Adobe Magento/Adobe Commerce
• Lexmark Service Parts Database (LSPD)
• Web Parts Ordering (WPO)

Expectation:

• Willing to work on Night Shift (North America Time Zone)

How to Apply ?

Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now!

Global Privacy Notice

Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice.