Empower Pharmacy

Company Overview

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.

Position Summary

The Manager, Sales and Operations Planning (S&OP) leads the enterprise-wide demand and supply planning process, aligning forecasts with production and inventory strategies to ensure consistent product availability. This role drives integration across sales, supply chain, and manufacturing, optimizing resources to meet patient demand while minimizing cost and waste. Through strategic leadership and disciplined planning, this position plays a vital role in advancing our mission to expand access to high-quality, affordable medication.

Duties and Responsibilities

• Develops, implements, and continuously enhances the Sales and Operations Planning (S\&OP) process to drive cross-functional alignment ensuring synchronized decision-making and optimal resource utilization in support of enterprise goals.
• Leads the enterprise-wide S&OP process, aligning forecasts, production plans, and material availability through artificial intelligence (AI)-driven modeling and performance insights.
• Facilitates cross-functional meetings involving Sales, Marketing, Finance, Manufacturing, and Distribution to ensure alignment on forecasts, capacity, and inventory strategies.
• Leads demand forecasting using historical data, market trends, and sales inputs, translating forecasts into actionable supply plans that align with production capacity and regulatory requirements.
• Develops and evaluates “what-if” scenarios to anticipate demand surges, supply disruptions, or market changes, utilizing ERP and advanced planning tools to support contingency planning and data-driven decision-making.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Knowledge and Skills

• Strong leadership, problem-solving, and communication skills, with the ability to drive alignment across departments and lead cross-functional planning initiatives.
• Proficiency in S&OP, Materials Requirements Planning systems, and enterprise resource planning platforms, with demonstrated experience leveraging AI in daily work to drive efficiency, solve problems, and enhance decision-making—adept at integrating AI-powered solutions into all workflows.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

Experience and Qualifications

• Minimum of 10 years of experience in operations, including planning, S&OP, and supply chain, with a minimum of 3 years in a leadership role required.
• Bachelor’s degree in Operations, Business, Supply Chain, or related field, or in the life sciences required.
• Association for Supply Chain Management (APICS) certification preferred, including Certified in Production and Inventory Management (CPIM), Certified Supply Chain Professional (CSCP), and Lean Six Sigma certification.

Employee Benefits, Health, and Wellness

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/ - Link Opens in New Tab