Grow with us

MSIT Domain Sales Support Director

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our

team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your

own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

Our Exciting Opportunity

We are now looking for a Domain Sales Director for Service Area BOS (MS IT & ADM). ICT is redefining the way billions of people work, play and

communicate. Consumer lifestyles are changing rapidly, with mobile devices using more data as they access more products and services. Come and take the

opportunity to shape future operations with us at Ericsson.

Global Sales within Solution Area Business & Operations Support Systems (SBOS) is created to act as the SBOS primary interface towards the Market Areas

during the sales cycle, including creating, qualifying, and leading key opportunities, technical and commercial deliverables till SDP3. It has the responsibility for

commercial sign-off for technically complex solutions and proposal deviating from EBD frame.

In addition, we bring new offering to the MA, securing sales & delivery readiness in collaboration with the other key stakeholders.

What you will bring:

  • Education: M.SC, MBA or equivalent
  • 10+ years of IT Outsourcing experience in Telco and related industry including Managed services, IT
  • operations, Application development, Cloud transformation, enterprise services, etc.
  • Strong business understanding and consistent record in driving & securing large IT outsourcing or cloud transformation deal
  • Solid understanding of critical industry pressure points and an ability to identify these in customers and use Ericsson portfolio to solve with the latest
  • new offerings, AI/automation.
  • Understanding of IT and ADM practices of competitors / Consultative mentality, formulating strategies and concepts as well as Senior presence and
  • experience meeting and negotiating at C-level
  • Strong communicator and relationship builder

What you will do:

  • Drive strategic customer engagements for new technology areas (Cloud, Devops/CI/CD, Automation/AI/ML) and work with Key Account Manager community to
  • grow the business.
  • Work with Market Area to identify new opportunities and build funnel of large IT services deals. Provide superior support to win key Deals, through identifying
  • customer pressure points, developing the required proposition and articulating Ericsson services offering differentiators in IT services.
  • Be a trusted advisor to Customer Units, sharing global best methodologies, lessons learned, key differentiators. Work with Customer Units inside Market Area
  • on MS IT / ADM part of MA growth plans, tactical sales plans, and account plans.
  • Develop commercial tactics and ensure driven business/commercial models for MS IT ADM engagements.

Join our Team

About this opportunity:

We are excited to offer an opportunity to join our team as a Domain Sales Support Manager. At Ericsson, our aim is to secure our role as a trusted partner by driving domain sales through supporting our Key Account Management (KAM) organization and their business development initiatives. We're looking for a dedicated individual who can enhance our domain-specific sales activities and contribute significantly to our vision.

What you will do:

  • Identify promising leads and cultivate potential opportunities at a strategic level.
  • Influence the vision and strategy of our customers through thought leadership in specific domains.
  • Deliver a substantial value proposition to our customers.
  • Support multiple Customer Unit (CU) or KAM organizations by driving opportunities to deals.
  • Adopt the role of Account Commercial Responsible (ACR) or Customer Solution Responsible (CSR) in specific engagements.
  • Continuously work towards making Ericsson viewed as a preferred partner by our customers.

The skills you bring:

  • Customer expansion.
  • Virtual Customer Engagement.
  • Financial Modeling.
  • Insight Selling.
  • Executive Leadership.
  • Contract Negotiation.
  • Business Partnering.
  • Commercial Management.
  • Sales Presentation.
  • Competitor Analysis.
  • Situational agility.
  • Storytelling.
  • Consultative Selling.
  • Sense making.
  • Servant Leadership.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: Canada (CA) || Toronto

Job details: Domain Sales Support Manager

Compensation and Benefits at Ericsson

At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay

The salary offered is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Sales Incentive Plan: Your pay also includes the opportunity for sales incentives as a part of Ericsson’s Sales Incentive Plan. Actual payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply.

Your Health

Ericsson offers excellent health benefits including the choice of 2 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost of the Deluxe medical and dental plan coverages for themselves and eligible covered dependents.

Your Financial Security

We invest in both your short and long-term financial wellbeing. Ericsson’s Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employee’s contribution into the Registered Retirement Savings Plan, up to 8% of the employee’s contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time

Your work-life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation, 3-5 personal days (depending on role), 10 holidays, 1 volunteer day, and unlimited sick days. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits

Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.

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Confirmed 19 hours ago. Posted 14 days ago.

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