Sauna360 Inc.

Position Overview: The Sr. Quality manager is responsible for providing overall direction of the Quality Assurance department to ensure that all products purchased, manufactured, and shipped meet customer specifications and desired quality levels. In addition, the positions will support, create, and promote the Sauna360 Quality Management System (QMS), as an aid to the business to ensure compliance to various requirements, while independently managing Quality Control functions (e.g., MRB, Incoming Inspection, In-process Inspection, First Articles, NPI, etc.) to ensure that all materials and products receive & produce are according to company performance and quality standards, in addition to acting as a Quality Transformation Agent by planning, training, executing and facilitating teams to deploy Problem resolution tools like 8D, DMAIC and RCCM, to create a quality culture to eliminate internal and external defects.

Key Responsibilities:

Quality Management System:

• Develop, implement, and maintain quality systems and procedures.
• Set quality standards and benchmarks for products and processes.
• Supervise regular inspections and audits to ensure compliance with quality standards.

Regulatory Compliance:

• Ensure compliance with industry standards and governmental regulations (i.e. Prop 65).
• Maintain accurate documentation and records related to quality control activities.
• Coordinate with external auditors and regulatory agencies as needed.

NPI/Operational Readiness

• Support NPI/Operation readiness activities for the new product launch.
• Review, evaluate, and approve Engineering COs for ERP, product document changes, and ensure that requirements are satisfied.

Team Leadership:

• Supervise and train quality control personnel.
• Promote a culture of quality and continuous improvement within the team.
• Provide guidance and support for team development and performance improvement.

Data Analysis and Reporting:

• Analyze quality data to identify trends, issues, and opportunities for improvement.
• Prepare and present quality reports for management and stakeholders.
• Use statistical methods and tools to monitor quality performance.

Process Improvement:

• Collaborate with production, engineering, and supply chain teams to resolve quality issues.
• Lead root cause analysis and corrective action initiatives.
• Implement continuous improvement methodologies (e.g., Six Sigma, Lean).
• Actively use the CAPA system to track corrective, preventative, and improvement actions to answer customer claims and solve internal opportunities.

Customer Focus:

• Address customer quality concerns and feedback effectively.
• Work with sales and customer service teams to understand and meet customer expectations.
• Promote a customer-oriented mindset within the organization.

Qualifications:

• Bachelor’s degree in Quality Management, Engineering, or a related field and 5+ years of management experience in Quality, CI or equivalent.
• ASQ Certification for Quality Manager/Organizational Excellence, Quality Engineer, Quality Auditor, Black Belt or equivalent desired.
• Strong knowledge of quality management systems and regulatory standards.
• Excellent analytical, problem-solving, and organizational skills.
• Proven leadership and team management abilities.
• Proficient in quality inspection tools and software.
• Must be able to prepare reports, performance reviews, worksheets, charts, schedules, procedures, and other data as necessary.
• Organized and detail oriented.
• Able to present information to a group of co-workers, supervisors, managers or higher-level executives.

Certificates, Licenses, and Registrations:

• ASQ Certification for Quality Manager/Organizational Excellence, Quality Engineer, Quality Auditor, Black Belt or equivalent desired.
• Valid passport, or ability to get one, to visit other plants around the world or vendors is desired.

Work Environment:

• Primarily office and manufacturing environment, with exposure to production areas.
• May require occasional travel for audits or training sessions.

What You'll Get

At Sauna360 Inc. a Watkins Wellness/Masco company, we believe that everyone should ‘Feel good. Live well’. We offer employees the opportunity to join a dynamic, growing industry leader with an outstanding and well-deserved reputation for leadership and commitment to our employees, customers and community. Our employees are eligible to receive exceptional health and wellness benefits, paid time off, profit sharing, 401k match, education assistance, and much more. We are proud of the people we are and the products we make — products that make a difference to the health and well-being of others.

We offer competitive compensation determined by each individual's relevant experience, skills and education. The anticipated base pay for this position is between $100,000 and $120,000 annually.

Our core values: always Ethical, endeavors to be Transparent, embraces Inclusion, welcomes Diverse backgrounds and perspectives, Accommodating, believes in Work-Life Balance, puts Safety First, Accountable, values Relationships, Passionate, Team Player, and Goal Driven.

Company: Watkins Manufacturing

Full time

Watkins (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Watkins is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

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