Overview
JOB SUMMARY: Supervises the day-to-day activities of liquid products operations to meet GSF objectives and achieve a high level of customer satisfaction
Responsibilities
ESSENTIAL FUNCTIONS:
- Supervises the daily activities of assigned staff, providing instructions and performance feedback to ensure that productivity and quality objectives are met or exceeded. (55%)
- Identifies and resolves process and equipment problems, using available resources to maintain productivity and quality. (25%)
- Implements approaches to improve quality and productivity by developing new ideas, improving processes, and planning for upcoming equipment or process changes. (10%)
- Routinely informs and communicates with employees to promote smooth operations, enhance their understanding of GSF policies and objectives, and to ensure compliance with established production policies and procedures. (10%)
- Performs other related and assigned duties as necessary.
LEADERSHIP/MANAGEMENT RESPONSIBILITY
Supervises up to 50 mostly hourly employees
PERFORMANCE CATEGORIES
- Productivity/quality standards: accuracy, timeliness, thoroughness
- Productivity/quality standards: production and process efficiency and quality
- Productivity/quality standards: continuous product/process improvement
- Attendance and punctuality
- Budget
- Cost containment
- Teamwork within the department and across departments
- Project/assignment standards
- Customer satisfaction
- Vendor relations
- Safety standards and procedures: employees
Qualifications
MINIMUM QUALIFICATIONS: Education and experience equivalent to:
Education/Certification:
AA degree in food science or business administration from an accredited vocational, technical or junior college institution
Experience:
5-7 years of relevant work experience in a food-manufacturing environment with lead or supervisory experience
Knowledge, Skills and Abilities
Knowledge of (B/basic; J/journey; E/expert):
- Food safety concepts and techniques (J)
- Budgetary concepts and procedures (B)
- Engineering concepts and procedures (B)
- PC word processing/spreadsheet software (B)
- Quality concepts and procedures (B)
Skill and ability to:
- Supervise and motivate employees in a team-based environment
- Identify problems or irregularities for early resolution
- Communicate and coordinate effectively with employees verbally and in writing
- Communicate and coordinate effectively with internal and external customers
- Work effectively in a general business environment, with a focus on high levels of quality and customer service
- Act in accordance with GSF’s Values and Creed
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