DHL

Overall Role Purpose职位宗旨：

To provide training professional input to the Sales Development and coaching thus implementing the sales training and development objectives. Development training relevant strategy, plan and project to align with Sales Initiative and business priority. To update the training process, tools and methodology to improve the training effectiveness according to the sales competency gap. In collaboration with Country Sales Training and Development Manager, ensure sales training programs adhere to.

在销售培训和辅导领域给予专业培训支持，执行销售培训的发展目标。根据销售工作的重心和业务驱动力制定销售培训策略，计划和项目。依据销售能力差距，通过更新培训流程，工具和方法来提升培训效果。与总部销售培训职能合作，确保销售培训项目达成。

Accountabilities关键职责：

• Provide professional functional leadership, expertise and support on Sales Training implementation to Area sales teams in order to facilitate delivery of agreed revenue growth levels and achievement of business plans in the GMNC，National Customer, Relationship and Direct channel through continuous people development.

通过专业的领导和支持销售培训的实施，不断培养销售人员，为区域路区及电话销售团队提供专业培训，协助全球物流客户、全国客户、关系渠道客户、直接渠道客户销售完成既定的收入增长指标、业务计划，实现人员的发展。

• Explore, source and implement effective training program according to area/station training needs.

根据区域和分公司明确的培训需求，搜集资源并执行有效的培训项目。

• To lead and deploy internal technique platform relevant to DHL Business process and e-learning to improve the business knowledge of sales force.

负责领导、推进有关DHL业务流程的内部技术平台，以提升销售团队的业务知识水平。

• Support in sales team coaching, provide proper tools and learning resources for sales managers coaching team members and equip sales executives with the right skills and knowledge to delivery result. Via business review, training audit and workshops to develop sales team.

配合销售经理开展辅导工作，提供必要的工具与学习资源，使一线销售具备适当的知识和技能以推动结果达成，通过业务回顾、培训审计及研讨会等形式发展销售团队；

• Support Area management team to setup talent criteria and deploy selection initiatives for sales executives, generate talent insights to support Area management team in making effective decisions.

协助区域管理层制定基于一线销售人员的潜力人才评选标准，开展人才筛选工作，制作潜力人才档案并为区域管理层提供有效决策支持。

• Exchange and transfer ideas regarding performance improvement to supply the cross-function service update and information to improve sales efficiency and effectiveness.

就有关绩效改善方面交换意见，提供跨部门的服务更新和信息来提升销售效率和效能。

• Keeping in touch with different companies, searching qualified training resources for sales people development. (Need to be reviewed). Ensure the external consultant feedback and revise the training program accordingly to improve the training efficiency.

协同外部培训公司的接触，寻找适合的培训资源来促进人员发展。确保外部培训师的有效反馈，并依据此来改进培训内容，提高培训效果。

Skills/Qualifications技能要求与任职要求：

• More than 3 years of sales experience or training experience in the service industry
• 3年以上销售经验或服务行业培训经验
• More than one year of management experience
• 1年以上管理经验
• Cross-cultural and multi-dimensional change management experience
• 跨文化多维度变革管理经验
• Experience in training program design and development
• 培训方案设计开发经验