The City University of New York

Academic Program Manager (HEA) - 400527

POSITION DETAILS

Bronx Community College seeks an Academic Program Manager to join the First-Year Program (FYP) department. Reporting to the Vice-President of Academic Affairs and Provost, the FYP Manager has overall responsibility for the administration of the First-Year Program including leading the design, implementation, and assessment of activities that support the academic and personal transition of first-year students. The role ensures alignment with institutional goals to improve retention, engagement, and student success.

The mission of the First-Year Program (FYP) is to facilitate the academic and social integration of first year students to Bronx Community College by promoting student empowerment, informed decision making, community building, academic and life skills development, and individual accountability for student success.

The Manager leads all activities related to the FYP, including:

• Develop, implement, and assess first-year experience programs, including orientation, welcome week, and academic success workshops.
• Collaborate with faculty, academic advisors, and student services to ensure holistic support for first-year students.
• Supervise the delivery of First-Year Seminar (FYS) courses, including curriculum coordination, scheduling, and ongoing assessment.
• Provide training, support, and supervision to FYS faculty and peer mentors to ensure alignment with program goals and student learning outcomes.
• Monitor student engagement and progress, using data to identify at-risk students and coordinate targeted interventions.
• Supervise and train peer mentors, student ambassadors, and support staff involved in first-year programming.
• Coordinate with Academic Affairs, Counseling, Career Services, and Learning Resource Centers to connect students with key support services.
• Lead communications to first-year students, including newsletters, resource guides, and digital outreach.
• Design and administer student satisfaction surveys and program assessments to inform continuous improvement.
• Manage program budget and prepare reports on FYP initiatives.

QUALIFICATIONS

Bachelor's Degree and six years' relevant experience required.

(Campus-specific qualifications, if necessary)

• Bachelor’s degree required, master's degree preferred in Education, Student Affairs, Higher Education Administration, or a related field.
• Demonstrated management and supervisory skills as well as budget oversight and planning experience.
• Strong understanding of the needs and challenges facing students from diverse urban backgrounds.
• Demonstrated ability to work independently and as part of a team, within the department and with faculty and other administrators.
• Strong organizational, project management, communication, and facilitation skills.
• Ability to maintain accurate and detailed records of student activities.

Computer skills, particularly Microsoft Office

CUNY TITLE OVERVIEW

Manages curriculum development and operations of a College's specialized academic program under the direction of a senior administrator.

• Implements and monitors a comprehensive academic program development plan; makes recommendations to improve department policies and procedures
• Assists Director with outcome assessment and strategic planning to further develop program offerings
• Prepares analytical and statistical reports for management
• Serves as resource expert regarding program policies and procedures
• May manage professional and/or clerical staff
• May act on behalf of Director in his/her absence
• Performs related duties as assigned.

Job Title Name: Academic Program Manager

CUNY TITLE

Higher Education Associate

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary range: $67,784-$117, 805; commensurate with qualifications and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

For full consideration, please submit a cover letter and resume online through CUNY’s web-based job system. Your application should address how your experience and credentials align with the responsibilities and qualifications outlined in the job description.

Apply here (External Applicants):

Job Opening – CUNY Job Posting ID #30407

Note for Current CUNY Employees:

Please apply via CUNYfirst Employee Self Service using your login credentials. Once logged in, click the Careers tile on the Employee Self Service Menu page to access job openings.

CLOSING DATE

Open until filled.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30407

Location

Bronx Community College

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