Aulani, A Disney Resort & Spa

Job ID 1282645BR Location Kapolei, Hawaii, United States Business Aulani, A Disney Resort & Spa

Job Summary:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

• 100% full coverage of healthcare for you and your eligible dependents
• Tuition paid upfront at network schools
• Free lunch
• Free parking
• Free theme park admission and much more!

Responsible for greeting guests and creating an exceptional Disney dining experience. Running food orders and delivering items to guests in a timely manner. Responsible for greeting Guests and anticipating their needs.

Responsibilities:

• Responsible for delivering orders to the Guest’s table or staging area in the dining room/lounge area
• Responsible for welcoming and interacting with Guests in a positive and friendly manner
• Delivers orders using designated pivot points
• Checks receipts and assembles the order for the Guest
• Has good judgment of food quality and production, understands the impact of spoilage
• Ensures that the food presentation is fresh and up to quality standards
• Replenishes food and other serving items on the serving line as necessary
• Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed
• May pre-bus tables or seat guests
• May do “Side Work” pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins
• Replenishes supply of clean linens, silverware, glassware and dishes in dining room
• Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dirty dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room
• Makes coffee and fills fruit juice dispensers
• Cleans floors
• Assembles food order to be taken to the dining room

Basic Qualifications:

• Excellent Hospitality skills
• Ability to multi task and work in a very fast paced environment
• Speed, accuracy and efficiency are required and ability to work well under pressure
• Demonstrated ability to own and resolve guest situations
• Self-directed (can complete tasks with minimal supervision)
• Willing to follow instructions & take direction
• Flexible/adaptable
• Supportive of other cast working on your team
• Can complete repetitious tasks while maintaining quality
• Strong verbal communication skills
• Willing to work outdoors even in inclement weather
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events

Preferred Qualifications:

• Previous restaurant experience; understanding of full service environment
• Previous fine dining/table service experience preferred
• Knowledge of Hawaiian/Japanese language preferred
• Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred
• Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Additional Information:

SCHEDULE AVAILABILTY

This position is Full-Time. Full availability is required seven (7) days per week, including mornings, nights, weekends and holidays.

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.

SUBMITTING YOUR APPLICATION

After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.

Keyword: AULANI CASTING, AULANICASTING

The pay rate for this role in Hawaii is $17.50 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Chef Follows Dream of Continuing Education, Grows his Career

• Daniel “Duke” Brown spent years working in culinary arts, but he dreamed of going back to school and advancing his career. Today, thanks to the Disney Aspire program and Daniel’s hard work, he is making that dream come true.

Growth Opportunities Within Disney Culinary

• You can go anywhere with a Disney Culinary career! From line cook and advanced line cook to sous chef and culinary director, there's a role for everyone no matter your skill level!

Cook 1 Judy Shares Her Disney Journey

• “You learn something every single day, you don’t do the same every day. Every day is a new day.”

About Aulani, A Disney Resort & Spa:

Combining the natural beauty and spirit of the Hawaiian islands with a touch of Disney magic, Aulani, a Disney Resort & Spa embraces and celebrates Hawaiian culture and storytelling. Situated on 21 acres of oceanfront property on the island of O‘ahu, the resort was uniquely designed for families to discover the culture, history and traditions of Hawai‘i against a backdrop of blue skies and beautiful views. Cast members are integral to bringing these stories of Hawai‘i to life, while upholding Disney’s renowned service and enchanting entertainment offerings.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Club Hawaii Management Company, LLC, which is part of a business we call Aulani, A Disney Resort & Spa.

Disney Vacation Club Hawaii Management Company, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.