Orion Innovation

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

We are building a cloud-based platform that helps businesses make and receive calls as well as handle messages via chat, email, SMS, and social media—all in one place. Companies use our product to communicate with their current and potential customers efficiently. Our platform is already operational, serving hundreds of businesses and processing millions of conversations every month.

What makes our platform stand out is our rich analytics and AI-powered features. Our AI receptionist handles incoming calls, automating routine tasks and ensuring customers reach the right person faster. Our AI assistant helps agents during conversations by providing smart suggestions, summaries, and insights, making communication smoother and more efficient.

On the engineering side, we run a microservices architecture on AWS, currently consisting of 12 services. We focus on scalability, reliability, and high availability to ensure smooth, real-time communication.

If you are looking to work on a live, high-load system, solve complex technical challenges, and contribute to a growing product.

Technology stack:

• Development: Java, Spring, GRPC, Flink, Kafka, Kafka Connect, ClickHouse, MySQL, MongoDB, AWS (S3, DynamoDB, Airflow, Athena).
• Deployment stack: Docker, Kubernetes.
• Common: GitLab, Jira, Jenkins

Key Responsibilities:

• Design, implement, and support Backend microservices of a highly loaded data operation system
• Proactively find gaps and Improve reliability, scalability, and security
• Handle Production support in case of incidents - drive it till resolution, provide root causes and implement follow up action items to avoid recurrences
• Support BI developers in the creation of customer reports
• Improve team efficiency by implementing best engineering practices

Qualifications & Skills:

• 5+ years of Java, Spring programming experience
• Experience working with microservices architecture
• Experience with development of high-load systems
• Ability to both write components from scratch and deal with legacy code
• Understanding and experience with architectural patterns in high-load and distributed systems
• Good knowledge of SQL
• Experience with event based architecture
• Experience with Kubernetes and AWS services
• English B2+
• Energy needed to quickly learn and understand new technologies
• Experience with iterative methodologies and ability to work in an Agile environment

Will be an advantage:

• Hands-on experience with Kafka, MySQL, ClickHouse
• Basic knowledge of Kotlin
• Knowledge of ETL

What we offer:

• • Dynamic and supporting international teams.
  • Regular assessments and performance reviews. You will have the opportunity for promotion, bonuses and a raise in accordance with the pace at which you develop and your performances.
  • Remote, hybrid or office work.
  • Flexible day schedule
  • 4 days sick leave per year (100% paid)
  • 20-25 vacation days per year.
  • Equipment for work, laptop and all necessary additions.
  • Access to trainings and courses.
  • Private health insurance.
  • FIT Pass card for many sports’ facilities.

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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