University of Connecticut

JOB SUMMARY

This position serves as the primary data custodian for all student records at the University of Connecticut. This involves administering the Student Administration system, troubleshooting complex and wide-ranging issues, providing authoritative interpretation of student record data, and approving access to student record data. This position is also tasked with new application implementation and review of Registrar’s office business practices in order to determine and enact changes to improve efficiency, accuracy, and compliance with University, state of Connecticut, and Federal regulations.

DUTIES AND RESPONSIBILITIES

Responsibilities of the position include:

• Responsible for the configuration, maintenance, and troubleshooting of University-wide software systems. Coordinates with ITS for the implementation of all new technical applications that will contain student record data.
• Serves as the data custodian for student record data for the University. This involves ensuring the accuracy of student records, approving all access to student record data, and serving as an authority on interpreting student records data.
• Manages the implementation of new initiatives that require coordinating staff members from multiple University offices. Administers and oversees complex projects and the associated relationships.
• Coordinates with all sections of the Registrar’s office to review the effectiveness and efficiency of all Registrar’s office practices, policies and procedures.
• Serves as a higher-level troubleshooter to resolve particularly impactful or complex systems or business problems.
• Compiles student record data and verifies for accuracy and completeness. Generates statistics and prepares and/or presents reports.
• Develops and conducts training, programs and workshops for faculty, staff and administration covering a wide range of technical applications and processes. Participates in professional and technical conferences and workshops.
• Represents the office and the Registrar function on various campus and university-wide committees, task forces, meetings and serves as an active participant in shared governance.
• Oversees and enforces compliance with University policy and bylaws, state and federal regulatory guidance and legislation and regional accreditation requirements.
• Interprets and explains Office of the Registrar policies and procedures, responds to inquiries for information, and makes referrals to other University offices as necessary.
• Evaluates the effectiveness of existing policies and procedures and recommends changes.
• Performs related work as required.

MINIMUM QUALIFICATIONS

1. Bachelor’s degree in a related field.
2. Six years of related experience.
3. One year of experience overseeing large projects OR serving as a senior team member regularly performing the most advanced tasks in the business area.
4. Professional experience in a higher education position.
5. Experience communicating complex technical and procedural information clearly and accurately in both written and verbal form with diverse audiences, including technical staff, administrative offices, and academic stakeholders.

PREFERRED QUALIFICATION

1. Significant years of working experience with PeopleSoft (Oracle) student systems.
2. Professional experience in a higher education Registrar’s office.
3. Extensive knowledge of student record data.

APPOINTMENT TERMS

This is a full-time, permanent position. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits, please visit hr.uconn.edu and explore the sections under the Benefits & Leaves and Engagement & Learning headers. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

TO APPLY

Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #499050 to upload a resume, cover letter, and contact information for three (3) professional references.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on June 25, 2025.

All employees are subject to adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The University of Connecticut is an AA/EEO Employer.