At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That’s one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.”
Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.
NOTE: This is not a Virtual or Remote position. This position will be based in our Lawrenceville GA Corporate office.
SUMMARY:
Serves as a liaison between the IT organization and the business systems vendors. Solves complex organizational information problems and requirements by analyzing requirements; designing system requirements; recommending system controls and protocols.
MAJOR DUTIES/RESPONSIBILITIES:
- Review, analyze and evaluate user needs to create system solutions that support overall business strategies
- Determines solutions to complex software system problems; constructing workflow charts and diagrams; studying system capabilities; writing specifications
- Improves systems (Originations and Servicing) by studying current practices; designing modifications
- Ability to address any concerns that arise during any restructuring of existing systems and adequately explain advantages and disadvantages to any system changes made under your supervision
- Monitors project progress by tracking developers activities; resolving problems; recommending actions
- Maintains system protocols by writing and updating procedures
- Provides references for users by writing and maintaining user documentation; providing help desk support; training users
- Maintains user confidence and protects operations by keeping information confidential
- Work with the project team to assist them with questions pertaining to requirements and identifying project milestones, phases, and elements
- Work with the systems vendors to interpret client requirements into functional/technical specifications for application enhancements
- Work with Quality Assurance/Testing groups to develop test documentation (test plans, test cases, and test scripts) and test execution skills
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
- Contributes to team effort by accomplishing related results as needed
- Manages Company risk relative to position
- Recommends controls by identifying problems; writing improved procedures
- Performs all other duties as assigned
BASIC REQUIREMENTS:
- Bachelor’s Degree in Information Technology or equivalent years of experience in the banking/consumer finance industry
- 3-5 years of experience either in the banking/consumer finance industry or as a business analyst
- Good verbal and written communication skills
- Ability to work independently or as a member of a team
WORKING CONDITIONS:
- Normal office environment
- Travel may be required in order to gain a more intimate understanding of current methods of conducting business – branch visits or vendor visits
COMPENSATION:
- The salary range for this position is $72,800 - $97,700 annually, based on the specific Knowledge, Skills, Abilities and/or Experience of the selected candidate.
- This position is eligible for Semi Annual Incentive compensation based on individual and company performance guidelines.
NOTE: This is not a Virtual or Remote position. This position will be based in our Lawrenceville GA Corporate office.
If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!
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