Arizona State University

Are you an AI leader who is mission-driven to innovate higher education on a global level? Are you a product leader passionate about coaching future-ready product managers? Do you excel at systems thinking to solve challenges? Then keep reading below for this Senior Manager of Artificial Intelligence (AI) opportunity!

Apply before 11:59 PM Arizona time the day before the posted End Date.

Job Profile:

IT Administration Manager 3

Job Family:

IT Management

Time Type:

Full time

Max Pay – Depends on experience:

$110,000.00 USD Annual

Job Description:

EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

Want to know more about working at EdPlus? Click here!

We’re seeking a Senior Manager of AI Product Management to lead a team of AI product managers and subject matter experts to build and scale transformative, human-centered AI solutions for students, faculty, and staff. Every day you will make a difference in the lives of others by being responsible for the overall strategy, execution, coaching, and operational excellence of our AI product portfolio while developing the next generation of AI-savvy product managers.

You’ll serve as the bridge between cutting-edge AI research and practical, scalable educational products by working closely with engineering, UX, and executive leadership to build experiences that serve hundreds of thousands of users across the globe.

Essential Duties:

Drive Product and AI Strategy

• Lead the end-to-end product strategy for EdPlus’s AI portfolio, aligning vision with measurable outcomes.
• Build a roadmap of AI tools (e.g., scenario-based agents, GPTs, agentic chatbots) that personalize enrollment, learning while improving student success.
• Challenge legacy systems and propose ethical, scalable AI solutions that anticipate needs before they’re voiced.
• Ensure products adhere to responsible AI development principles: transparency, fairness, accuracy, and accountability.
• Track AI industry trends and ensure products remain future-focused and technically feasible.

Develop and Lead a High-Performing Team

• Mentor and coach AI product managers to grow their technical depth, strategic thinking, and user-centered mindset.
• Cultivate a culture of curiosity, experimentation, and responsible risk-taking.
• Build cross-functional partnerships with engineering, UX, and data science teams to deliver exceptional outcomes.

Collaboration and Stakeholder Engagement

• Translate complex AI concepts into accessible narratives for stakeholders and university leadership.
• Communicate product performance and progress with clarity and confidence to internal and external partners.
• Foster university-wide collaboration to scale impactful AI initiatives and expand adoption.

Operational Leadership

• Define and track key product metrics, driving data-informed decision-making and rapid iteration.
• Review and guide product team deliverables to ensure alignment with strategic goals and KPIs.
• Optimize resource allocation and ensure the team is focused on high-impact, mission-aligned work.

Internal Enablement and AI Upskilling

• Lead internal AI upskilling initiatives to empower EdPlus staff with essential AI fluency, tools, and mindsets needed for the evolving landscape.
• Design and manage internal AI projects that streamline operations, enhance productivity, and model best practices in ethical AI use.
• Partner with functional leaders across departments to identify high-impact opportunities for AI integration in internal workflows.
• Champion a culture of continuous learning, ensuring AI readiness is embedded across the organization.

Assume or coordinate other duties or projects as assigned or directed.

NOTE: This is not a fully remote position. Must be able to reliably commute to Scottsdale AZ.

Who You Are:

• A technologist who understands LLMs, prompt engineering, model tuning, and the real-world tradeoffs of AI deployment.
• A product leader who brings structure, clarity, and vision to ambiguous challenges.
• A coach who inspires and develops future-ready product managers in a fast-paced, ever-changing environment.
• A systems thinker who can zoom out to spot patterns and zoom in to make informed decisions at the feature level.
• A mission-driven innovator who believes AI can make education more inclusive, accessible, and effective.

Desired Qualifications (See below for Minimum Qualifications):

• Evidence of an advanced degree in AI, Product Management, Human-Systems Engineering, or related field.
• Demonstrated success in developing and launching AI-powered digital products.
• Evidence of deep understanding of generative AI, LLMs, NLP, and responsible AI principles.
• Demonstrated experience leading cross-functional agile teams and complex product portfolios.
• Evidence of strong communication skills with experience presenting to C-level executives and external stakeholders.
• Demonstrated experience with both agile and waterfall frameworks.
• Demonstrated experience scaling AI solutions in education or similarly complex, regulated industries.
• Proven track record of building teams and cultures rooted in experimentation, inclusion, and impact.
• Experience conducting or translating UX research into product decisions.

NOTE: Please answer the following question in your cover letter:

• Have you directly led the development of an AI-enabled product?
• How many product managers have you directly managed at one time?
• Have you worked in a highly cross-functional environment?

Salary & Benefits:

$100,000 - $110,000 per year; DOE

ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Department Statement:

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.

EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

EdPlus at ASU

Working Environment:

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is NOT a fully remote position.)

Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position.

Minimum Qualifications:

Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Driving Requirement:

Driving is not required for this position.

Location:

Off-Campus: Scottsdale

Funding:

No Federal Funding

Instructions to Apply

Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$7522.htmld

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

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