Purpose:
The purpose of this position is to fulfill both the emerging network technology needs and developing systems support needs within our Mobile Unit Division, while also providing support to our Systems Integration facility as a specialized resource.
Essential Duties/Responsibilities:
- Provide 24/7 technical support for NEP broadcast network and computer systems throughout the mobile fleet and facilities.
- Ensure network and computer systems are acceptably stable and responsive to field engineering staff.
- Implement and support a standard network infrastructure across the NEP fleet.
- Assist the Network team in installing and setting up truck and facility network systems.
- Provide overall television systems support as it relates to maintenance projects within the Mobile Units division.
- Maintain proper documentation of all truck and broadcast facility network systems.
Position Requirements:
- Technical or Associates degree in the information technology field desired, however a combination of education and experience will be considered.
- Prior experience in the broadcast television industry is a plus but not a requirement.
- Excellent communication, leadership, problem-solving and analytical skills.
- Demonstrates the ability to multi-task several priorities and possess solid time management skills.
- Collaborate with managers, engineers, and clients on projects and ideas to ensure the consistency and high availability of the network infrastructure.
- Must be willing and able to travel, as necessary.
- Proficient in Windows and able to troubleshoot issues.
- Familiarity with PC cloning/imaging tools.
- Network management and monitoring experience a plus.
- Technical support background.
- Experience with enterprise/carrier-class switches including Cisco and Arista is required.
- Working knowledge of Cradlepoint, Palo Alto and IPSec VPN is a plus
- Understanding of AWS Cloud including the VPC platform and Site to Site VPN.
- Understanding of TCP/IP routing, ACL’s, VLAN’s and Wireless Access Points and Controllers
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