Description
Position at Lyndhurst Animal Clinic
Client Service Representative-Lyndhurst Animal Clinic
Part-time-some Saturdays required
Lyndhurst, OH
We are seeking an upbeat, self-starter with client service experience to join our amazing team at Lyndhurst Animal Clinic!
This is a part-time position, so our ideal candidate will be able to work flexible hours; under 30 hours/week.
The ideal candidate:
- Professional
- Dependable
- Demonstrates a positive attitude
- Excellent Communication
- Enjoys working with awesome co-workers
- Superior customer service skills
- Loves pets and people-veterinary medicine experience preferred
Job Duties:
- Providing quality, professional service to all clients whether in person, over the phone, or through email. Readily acknowledges and engages clients and actively listens to their concerns. Serves as liaison between client and DVM.
- Promptly answering phone calls or replying to email messages and efficiently directing questions to the appropriate individuals. Demonstrates ability to triage situations and advise a client when an appointment is recommended. Makes reminder calls as necessary
- Accurately scheduling appointments and boarding reservations as applicable.
- Precisely dispensing pharmaceuticals as needed and calls in prescriptions to pharmacies.
- Using computer information system to accurately process client payments and maintain current client/patient records. Ensures appropriate forms are completed for euthanasia, surgeries, etc.
- Providing knowledgeable information to clients regarding our products and services.
- Accurately processing payments and balancing cash receipts.
- Assisting in maintaining the cleanliness of client areas.
If you are passionate about pets and providing exceptional customer service, we want you to join our team! For more details about our hospital check out our website: https://www.thrivepetcare.com/locations/ohio/lyndhurst/lyndhurst-animal-clinic
Projected compensation: $16-18/hr- dependent on experience
Apply today! We look forward to hearing from you!
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