North Mississippi Health Services

Job Summary

The Medical Laboratory Technician at North Mississippi Health Services is responsible for coordinating the workflow of phlebotomists in the Specimen Processing area, ensuring accurate and efficient transportation of lab supplies and specimens, and following regulatory guidelines for specimen handling. This role involves effective communication with NMHS staff, patients, and family members, providing excellent customer service, and addressing service recovery when needed. The Technician plays a vital role in reporting accurate laboratory test results and maintaining quality control standards.

Supervision

JOB FUNCTIONS

• Coordinates work-flow of phlebotomists in Specimen Processing area. Distribution and Transportation:
• Assures accurate and efficient transportation of lab-related supplies, equipment and specimens.
• Follows all laws and regulations in the processing and transportation of laboratory specimens. Specimen Handling & Processing:
• Follows regulatory guidelines in handling/processing of laboratory specimens.
• Follows proper policy for accurate patient identification and labeling of all specimens.

Communication

• Effectively communicate with all NMHS staff, patients, their family members and customers.

Customer Service

• Uses AIDET as applicable.
• Attends CARES training.
• When necessary, assures proper service recovery is done for patients and/or caregivers.
• Answers telephone in an polite and efficient manner.

Employee Relations

• Works as part of a team with all Pathology and NMHS employees.

Reporting/Recordkeeping

• Assures department testing, applicable to their area, is reported in an accurate and timely manner.
• Assists with meeting goals of department Performance Improvement initiatives.
• Assures appropriate documentation of all required instrument monthly maintenance and quality control.

Education

• Participates in continuing education programs to maintain and expand skills.
• Stays abreast of regulatory changes.

Regulation

• Adheres to NMHS/NMMC Policies/Procedures/Guidelines.
• Complies with appropriate Local/State/Federal policies/procedures/guideline/regulations/laws/statues.
• Adheres to College of American Pathologist (CAP) & Clinical Laboratory Standards Institute (CLSI) standards.
• QUALIFICATIONS**
• Education**
• Education Level****Education Details****Required/Preferred**

Associate's Degreeof Arts degree as a Medical Laboratory Technician from a CAHEA/NAACLS accredited programRequired

And

Other (Experience)MLTs credentialed prior to 2006 are grandfathered and do not have to complete the continuing education requirement.Required

And

Other (Experience)Medical Laboratory Scientist students in their fourth year of study who have successfully completed a clinical rotation may be hired into PRN MLT position.Required

• Licenses and Certifications**
• Licenses and Certifications****Licenses and Certifications Details****Time Frame****Required/**
• Preferred**

ASCP - Medical TechnologistASCP Certification as a Medical Laboratory Technician, required within 12 months after incumbent’s graduation form an accredited Medical Laboratory Technician Program. ASCP Certification is perferred, Other certification from nationally recognized accrediting agency may be considered.within 1 YearPreferredAnd

ASCP - Medical TechnologistNOTE: If ASCP certification has recently lapsed, employee will have 90 days to complete continuing education and recertification requirements If the credential has lapsed >10 years, the employee must retake the certification exam.within 90 DaysRequiredAnd

DL NUMBER - Driver License, Valid and in StateValid Driver’s License and acceptable driving record/historyUpon HireRequired

• Work Experience**
• Number of Years****Work Experience Details****Required/**
• Preferred**

10+ yearsWilling to consider 10 years of experience in a clinic or hospital laboratory in lieu of certification.Required

• Knowledge Skills and Abilities**
• Knowledge, Skills, Abilities****Required/Preferred****Proficiency**

Good Organizational And Communication (written And Verbal) SkillsRequiredN/A

Knowledge of and appropriate handling of biohazardous specimensRequiredN/A

Prioritize and organize daily work demands of areaRequiredN/A

Evaluating processes and equipment for optimal organization and performanceRequiredN/A

Communicates effectivelyRequiredN/A

Provides excellent service to internal and external customersRequiredN/A

Assuring quality control is acceptable and required maintenance is completed daily in work areaRequiredN/A

Must have extensive contact with: Pathology Department and hospital staff (including physicians)RequiredN/A

Must Have Good Written And Verbal Communication SkillsRequiredN/A

Must reflect a positive, caring attitude toward clients, patients, staff and the public we serveRequiredN/A

• SCOPE**

Freedom To Act

• Problem Solving:**

Impact

• Financial Responsibility:**
• Sales Revenue Target Responsibility:
• Approval Responsibility:
• P & L Responsibility:
• Assets Controlled:
• Controllable Expenses (e.g., Payroll and other budgeted items):
• Total Financial Responsibility: Budget Responsibility
• Primary Budget Responsibility:
• Shared Budget Responsibility:

Read Full Description