Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.
Located at the heart of the Kuala Lumpur city center, Traders Hotel by Shangri-La is looking for a dynamic, and multi-skilled talent in delivering our Asian hospitality.
Department: Food & Beverage
Reports To: Outlet Manager
Job Summary:
The Assistant Outlet Manager – Mixologist oversees daily outlet operations, ensures service and beverage standards, trains and develops the F&B team, collaborates with the kitchen on food quality and cost control, and upholds HACCP compliance to deliver exceptional guest experiences through expert mixology and leadership.
Key Responsibilities:
- Lead the creation, preparation, and presentation of a wide range of beverages, including classic cocktails, signature drinks, wines, beers, and non-alcoholic options.
- Ensure high standards of beverage service by training and supervising bar staff on mixology techniques, presentation, and guest engagement.
- Maintain consistent quality, cost control, and inventory of bar ingredients and supplies in coordination with the kitchen and purchasing teams.
- Implement and uphold service procedures, ensuring all team members follow brand standards through regular coaching and performance checks.
- Uphold hygiene and safety standards by strictly adhering to HACCP protocols in all bar operations.
- Foster a positive and professional bar culture that enhances guest experience and motivates the team to achieve service excellence.
Skills and Qualifications:
- Diploma or Graduate in Tourism, Hospitality, or Hotel Management.
- Excellent command of written and spoken English; proficiency in additional languages is a plus.
- Strong knowledge of beverages, including cocktails, wines, beers, and non-alcoholic drinks.
- Minimum of 3 years’ experience in a similar role, preferably with mixology expertise.
- Outgoing, people-oriented, cooperative, and adaptable personality.
Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.
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