Vertiv

Brief Job Description:

Responsible for preparing and organizing new service contracts and providing support to service contract coordinators in working with existing contracts.

Direct responsibility:

The contract administrator is responsible for administering and processing and preparing all new and existing service contracts. Provides support to coordinators, sales representatives, and customers, and processes data change requests.

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)

• Ensures that all necessary documents are processed in accordance with agreed service levels
• Works closely with business representatives from each of the entrusted regions and other departments
• Communicates with internal customers to answer their questions and provide the best possible service
• Uploads data to Oracle in order to ensure correctness for billing purposes (data for new and existing contracts)
• Processes the termination of contracts on the basis of incoming requests
• Solves individual problems that may arise
• Performs all other activities under the orders of a direct superior, related to the agreed type of work
• Works in accordance with the ITC International Trade Rules

Qualifications:

Required/ Minimum Qualifications:

• Secondary, higher education or University education
• Excellent written and oral communication skills
• Language skills: Polish and English (fluent written and oral)
• Knowledge of MS Office

Additional / Preferred Qualifications: -

• Knowledge of EPR systems (Oracle) is an advantage

Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)

• High customer focus.
• Excellent organizational skills, quick focus on problem solving and patience
• Precision in fulfilling work responsibilities, analytical skills and accuracy

Time Travel Needed:

• None

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.