Acts as a front-line extension of the Shop Manager’s authority in supervising technicians engaged in the repair and maintenance of equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Directly carries out supervisory responsibilities to effectively manage personnel to include training, planning, assigning work, appraising performance, addressing complaints and resolving problems. • Ensures that all company and industry regulated policies, procedures and practices are followed. • Organizes equipment, shop personnel, and work load to meet work requirements. • Initiates and dispatches repair orders, schedules warranty work and conducts lot checks as needed. • Assists drivers with repair write ups as needed. • Ensures regular maintenance and cleanliness of premises and that tasks are completed efficiently, effectively and safely. • Receives/carries out instructions and maintains regular and predictable attendance.
Read Full Description