NICE

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

In this position we are looking for a strong DevOps Engineer to work with Professional Services teams, Solution Architects, and Engineering teams. Managing an On-prem to Azure Cloud onboarding, Cloud Infra & DevOps solutions. The Engineer will work with US and Pune Cloud Services and Operations Team as well as other support teams across the Globe.

We are seeking a talented DevOps Engineer with strong PowerShell scripting skills to join our team. As a DevOps Engineer, you will be responsible for developing and implementing cloud automation workflows and enhancing our cloud monitoring and self-healing capabilities as well as managing our infrastructure and ensuring its reliability, scalability, and security.

We encourage Innovative ideas, Flexible work methods, Knowledge collaboration, good vibes!

How will you make an impact?

• Define, build and manage the automated cloud workflows enhancing overall customer experience in Azure SAAS environment saving time, cost and resources.
• Automate Pre-Post Host/Tenant Upgrade checklists and processes with automation in Azure SAAS environment.
• Implement, and manage the continuous integration and delivery pipeline to automate software delivery processes.
• Collaborate with software developers to ensure that new features and applications are deployed in a reliable and scalable manner.
• Automation of DevOps pipeline and provisioning of environments.
• Manage and maintain our cloud infrastructure, including provisioning, configuration, and monitoring of servers and services.
• Provide technical guidance and support to other members of the team.
• Manage Docker containers and Kubernetes clusters to support our microservices architecture and containerized applications.
• Implement and manage networking, storage, security, and monitoring solutions for Docker and Kubernetes environments.
• Experience with integration of service management, monitoring, logging and reporting tools like ServiceNow, Grafana, Splunk, Power BI etc.

Have you got what it takes?

• 4-7 years of experience as a DevOps engineer with Azure preferably.
• Strong understanding of Kubernetes & Docker, Ansible, Terraform, Azure SAAS Infrastructure.
• Strong understanding of DevOps tools such as AKS, Azure DevOps, GitHub, GitHub Actions, and logging mechanisms.
• Working knowledge of all Azure Services and compliances like CJIS/PCI/SOC etc.
• Exposure to enterprise software architectures, infrastructures, and integration with Azure (or any other cloud solution)
• Experience with Application Monitoring Metrics
• Hands on experience with PowerShell, Bash & Python etc.
• Should have good knowledge on Linux and windows servers.
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities, and related reporting to identify best practices.
• Consistently demonstrates clear and concise written and verbal communication.
• Passionately enthusiastic about DevOps & cloud technologies.
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative.
• Azure Certifications in DevOps and Architecture is good to have.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 7452

Reporting into: Director of Cloud Services

Role Type: Individual Contributor

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.