Responsibilities:
Successful Technical Support Analysts
Advance in their technical, communication and management skills to gain their designation as an Oracle NetSuite SMEs and eventually get inducted as SuiteGurus; something that can currently be exclusively achieved with a high-performance team environment in Oracle NetSuite Support. This advancement opens doors for more opportunities to more than 30+ areas of specializations and career advancement.
Preferred Qualifications:
Requirements:
In addition, it is nice to have :
As an Associate Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Your primary task will be to provide level one support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means).
Career Level - IC1
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