Wildlife Conservation Society

Title

Assistant Manager, Security, Prospect Park Zoo

Department

PPZ-SECURITY

Location

Prospect Park Zoo

Job Description

About Wildlife Conservation Society (WCS)

WCS stands for wildlife and wild places. As the world’s premier wildlife conservation organization, WCS has a long track record of achieving innovative, impactful results at scale. We run field programs spanning 60 countries and the entire ocean. We build on a unique foundation: Our reach is global; we discover through best-in-class science; we protect through work on the ground with local and indigenous people; we inspire through our world-class zoos, aquarium, and education programs; and we leverage our resources through partnerships and powerful policy influence. Our more than 4,000 diverse, passionately committed team members in New York City and around the world work collectively to achieve our conservation mission.

Department and Site Details

Prospect Park Zoo is a 12 acre public facility on Flatbush Avenue in Prospect Park. The Zoo is open to the public 365 days a year. There are two animal exhibit buildings and two outdoor animal exhibit areas, several classrooms, maintenance buildings and offices.

The Security Department oversees a 24-hour unarmed patrol consisting of 11 security guards manning three shifts (8am-4pm, 4pm-12am, 12am-8am).

The Admissions Department consists of four full time ticket agents. There are two public access gates.

Management staff includes three full time employees: Manager, Assistant Manager, and Supervisor. The department reports to the Zoo Director and works closely with the zoo’s Operations and Maintenance Department. Guards and ticket agents are DC37 union members.

Primary Responsibilities

1. Supervise Security Officers (Assistant Maintainers) and Admissions Department (Ticket Agents) to ensure that employees are performing all duties according to departmental standards and in a satisfactory manner.
2. Produce roll calls and make changes and adjustments to reflect the daily needs of the Department/Facility in the absence of the Manager or when assigned.
3. Continually monitor all alarms, life support systems, and video systems to ensure they are operating in a serviceable state and make proper notifications for repairs if needed.
4. Work various shifts as assigned to maximize direct contact with department staff on all shifts.
5. Implement and monitor safety and security plans to protect guests and staff working or attending special/rental events scheduled outside normal operating hours.
6. Coordinate Security and Admissions staffing and activities at zoo special events/rental events as assigned.
7. Serve on the zoo’s Emergency Response Team.
8. Complete required reports as assigned by Manager (e.g. daily attendance reports, accident investigation reports, daily facility reports).
9. Open and close the Prospect Park Zoo.

Qualification Requirements

Requirements

1. Experience supervising employees required. Previous security management or police experience preferred.

2. Basic computer skills to include email, word processing, and spreadsheet software. Microsoft software (Word, Excel, and Outlook) skills preferred.

3. Excellent verbal and written communication skills.

4. Must be able to work Saturdays, Sundays, holidays and variable shifts.

5. Valid NYS, NJ or CT Driver’s license preferred.

6. First aid training & AED/defibrillator training preferred.

7. Must be able to successfully obtain a NYC rifle/shotgun permit and complete all required training to serve on the zoo’s Emergency Response Team.

8. Must be able to successfully obtain FDNY certification as a Fire/Emergency Drill Conductor.

Physical Demands

The position requires work in office environments as well as outdoor work in all weather conditions. Tasks require manual dexterity for various tasks (e.g. computer keyboard, copier, mobile radios). Some tasks require kneeling, bending, navigating uneven terrain, and moderate lifting up to 50 pounds.

Equal Employment Opportunity Disclaimer

WCS is an equal opportunity employer, and the organization complies with all employment and labor laws and regulations that prohibit discrimination in hiring and ensures that candidates from all backgrounds are fairly and consistently considered during the recruitment process. We are dedicated to hiring and engaging in a diverse workforce. We are committed to cultivating an inclusive work environment and looking for future team members who share that same value. The organization provides equal employment opportunities for all qualified candidates. The organization does not discriminate for employment based on gender, race/ethnicity, religion, color, national origin, sex, age, disability, marital status, sexual orientation, citizenship status, caste, genetic information or any other covered status or characteristic protected by laws and regulations/and similar categories.

It is everyone’s responsibility to ensure that we do not tolerate discrimination or harassment based upon a person’s membership in one of these protected categories in areas such as recruitment, selection, job assignment, supervision, training, promotions, promotions, job grading, transfers, termination, compensation, benefits, educational opportunities, WCS sponsored recreational activities and facilities. The organization complies with the spirit and intent of relevant local laws and WCS’s employment policies.

Note that the salary offer will reflect the selected candidate’s individual experiences, skills and qualifications, internal equity, work location and country of work.

#LI-SC1

Opportunity Type

Full-Time

Salary Range

$65,0000.00 to $68,000.00

Date Posted

23-May-2025

Read Full Description