Paytm

Job Title: Product Manager – UPI Autopay (Paytm App)

Experience: 4–8 years

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the Role:

We are looking for a highly driven and data-oriented Product Manager to own and scale the

UPI Autopay experience on the Paytm App. This role is central to growing Paytm’s footprint

in recurring payments by building seamless, high-performing, and innovative products in

collaboration with various TSPs (Technology Service Providers) and internal stakeholders.

Key Responsibilities:

• Product Ownership: Drive the vision, strategy, roadmap, and execution for UPI

Autopay on the Paytm App across different use cases (subscriptions, billers,

investments, OTT, etc.).

• Partner Collaboration: Coordinate with multiple TSPs (for different handles like

@ptsbi, @ptaxis, @ptyes, @ptybl, @paytm) to design, develop, and integrate UPI Autopay flows and features.

• Success Rate Monitoring: Work with engineering, QA, and switch teams to

continuously monitor and improve success rates and reliability of mandate creation and execution.

• User Experience: Identify UX gaps and work with design and research teams to

enhance discoverability, trust, and ease-of-use for UPI Autopay flows.

• Data & Insights: Analyze user journeys, funnel drop-offs, transaction data, and feedback to drive data-led product decisions. Define and track key metrics like success rate, activation rate, drop-offs, churn, etc.
• Market Expansion: Identify new opportunities and segments for UPI Autopay

adoption, drive merchant and category-specific customizations, and work with GTM teams to grow market share.

• Compliance & NPCI Alignment: Ensure product compliance with NPCI UPI Autopay guidelines, participate in new NPCI initiatives (like e-mandate on RuPay Credit, One time mandates, BIMA ASBA, etc.), and manage regulatory approvals where required.

What We’re Looking For:

• 4–8 years of overall experience, with at least 3 years in product management.
• Prior experience in payments (preferably UPI or recurring payments) is strongly

preferred.

• Hands-on experience managing cross-functional teams – tech, design, operations,compliance.
• Strong analytical mindset with proficiency in data tools (SQL, Mixpanel, Looker, etc.) and wireframing user journey tools (Figma, Whimsical, Balsamiq, etc)
• Ability to manage external partners and vendors (TSP, PSPs, NPCI) and launch

features in collaboration with growth, business and marketing

• Excellent communication, documentation, and stakeholder management skills.
• Self-starter who thrives in a fast-paced, ambiguous, high-growth environment.

Good to Have:

• Experience in consumer fintech or large-scale transactional platforms.
• Understanding of UPI switch architecture or direct bank integrations.
• Exposure to billing/subscription-based products or ecosystems.

Why Join Us?

At Paytm, you'll be at the forefront of digital payments innovation in India. If you love

building products that touch millions of lives, solving complex technical and operational

problems, and want to play a key role in shaping the future of UPI Autopay – we want to

hear from you!