Lead Consultant - SRE Production support (Unix, SQL/DB, Python, Observability tools)

Genpact

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Lead Consultant, Production support (Unix, SQL/DB, Python, Observability tools)

In this role, you will be responsible for coding, testing, and delivering high quality deliverables, and should be willing to learn new technologies.

Responsibilities

  • You will spend considerable time on production management, inclusive of! incident and problem management, capacity management, monitoring, event management, change management, and plant hygiene
  • Troubleshooting: SSUES across the entire technology: stack: hardware, software, application, and network.
  • Participating i on-call rotation and periodic conference calls with other specialists from- other time zones.
  • Proactively identifying and addressing system reliability risks.
  • Working closely with development teams to design, build, and mat intain systems from a reliability, stability, and resiliency perspective.
  • Identifying and driving opportunities to improve automation for our platforms; scope and create automation for deployment, management, and visibility of our services.
  • Representing the RPE organization in design reviews and operational readiness exercises for new and existing products/services.

Qualifications we seek in you!

Minimum Qualifications

  • BE/ B Tech/ MCA/M Tech

Preferred Qualifications/ Skills

  • Experience on enterprise tools such as Prometheus, Grafana, Splunk, Apica
  • Hands-on experience of UNI / Linux system support and Cloud based services.
  • Experience with Ansible, GitHub or any automation/configuration/release management tools
  • Automation-related experience is particularly valued using scripting languages such as python, bash, perl, ruby. One higher level language is desired
  • Awareness of, and ability to reason about modern software and systems architectures, including load-balancing, databases, queueing, caching, distributed systems failure modes, micro services, Cloud, etc.
  • Creating stored procedures and optimisiog saL in Sybase or DB2.
  • Experience of Azure Networks
  • ServiceBus, Azure Virtual Machines and Azuresol wil be an advantage

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Confirmed 17 hours ago. Posted 21 days ago.

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