Foursquare

Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical places. Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer experiences, and achieve better business outcomes. A pioneer of the geo-location space, Foursquare’s location tech stack is being utilized by the world’s largest enterprises and most recognizable brands.

Learn more at location.foursquare.com

About the Team:

At Foursquare, our Marketers team focuses on enabling Targeting and Measurement for the largest Global Brands and their digital ad agencies. We are currently looking for a tech-savvy Support and Data Operations Associate to proactively engage our ever-growing customer base.

About the Position:

As a Support and Data Operations Associate at Foursquare, you will provide first-class support for our customers and internal teams, troubleshooting product-related issues and ensuring high satisfaction across multiple products. You will collaborate closely with cross-functional teams to address customer needs and contribute to improving our service delivery.

In this role you’ll:

• Work with the Customer Success Management and Marketing teams to execute the campaign details of our buyer partners
• Be responsible for building data segments for optimization and full-budget delivery
• Work with internal stakeholders to streamline processes, improve integrations, improve productivity, and maximize revenue opportunities
• Manage internal workflow of campaign details and troubleshooting issues at the campaign level and partner level

What you’ll need:

• Proficient level of written and verbal English
• Understanding of Business Rules involving SLAs and prioritization of tasks
• Strong analytical and problem-solving skills
• Comfortable working with data (especially Excel/Sheets)
• Excellent attention to detail
• Strong communication and collaboration skills
• Ability to learn fast and work independently
• Knowledge and experience in customer relationship management

Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!

Nice to have:

• Familiarity with AdTech platform experience (DSPs, DMPs, Ad Servers)
• Campaign/ad operations experience
• Experience in digital advertising or tech/data environment
• SQL or basic querying knowledge
• Familiarity with targeting/measurement products

Benefits and Perks

• 25 days of paid vacation
• Hybrid Work Schedule for in-person collaboration on Tuesdays, Wednesdays, and Thursdays
• Enjoy a company-paid lunch when working from the office!
• Private medical insurance
• FitPass
• Restricted Stock Units
• Home Office Setup, you get all the necessary hardware

Foursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.

Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.

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