Telus International

About the Role:

We are seeking a highly skilled and experienced Software Developer to join our dynamic team. The ideal candidate will have a strong background in software development, with at least 3 years of experience as a developer and a minimum of 2 years of experience working with NetCracker Technologies. The candidate should be Java-focused and possess strong SQL skills, some understanding of JavaScript Front End Technologies (like ReactJS) is desirable. As a NetCracker Developer, you will be responsible for working with a team of developers, helping design and implementing software solutions in NetCracker Catalog, and NetCracker CPQ, participating in the delivery of projects.

Key Responsibilities:

• Configure and manage Product Catalog Offers within the NetCracker Cloud BSS platform.
• Develop and implement Business Rules to support CPQ (Configure, Price, Quote) processes.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
• Design, develop, test, and deploy custom solutions and enhancements within the NetCracker platform.
• Troubleshoot and resolve issues related to CPQ configurations and integrations.
• Ensure the quality and performance of the CPQ system by conducting regular testing and optimization.
• Provide technical support and guidance to junior developers and other team members.
• Stay up-to-date with the latest industry trends and best practices in CPQ and telecommunications.

Qualifications and Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2+ years of hands-on experience with NetCracker Cloud BSS.
• Minimum of 5+ years of experience as a Software Developer.
• Strong experience in configuring Product Catalog Offers and Business Rules within NetCracker.
• Proficiency in programming languages such as Java, JavaScript, or Python.
• Experience with database technologies such as SQL, Oracle, or MySQL.
• Familiarity with web services and APIs (REST/SOAP).
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Technical Skills:

• Experience in the telecommunications industry.
• Knowledge of Agile/Scrum methodologies.
• Certification in NetCracker Cloud BSS or related technologies.
• Expertise in PL/SQL and database management (e.g., Oracle, MySQL).
• Experience with NetCracker telecom and IT solutions.
• Familiarity with software development methodologies (e.g., Agile, Scrum).

Additional Job Description

We are seeking a highly skilled and experienced Software Developer to join our dynamic team. The ideal candidate will have a strong background in software development, with at least 3 years of experience as a developer and a minimum of 2 years of experience working with NetCracker Technologies.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.