Job Summary

IT Asset Management Specialist - Work From Office - Hyderabad client office

Responsibilities

Developing and implementing procedures for tracking IT assets in ServiceNow is a must.

Maintaining an accurate inventory of hardware and software assets.

Ensuring compliance with asset management policies and regulations.

Coordinating with vendors for procurement and contract negotiations.

Monitoring the lifecycle of IT assets to optimize their use and mitigate risks.

Managing the disposal and replacement of obsolete or ineffective IT assets.

Providing regular audits analysis and reports on the cost performance and value of IT assets.

Collaborating with the IT team to forecast future budgets and savings.

Ensuring data privacy and security of IT assets.

Supporting field personnel in troubleshooting issues related to IT assets.

Addressing discrepancies in the asset repository.

Assisting with special projects as needed.

Maintaining high levels of customer service.

Responding to inquiries about order status shipping and quality discrepancies.

Tracking requests and communicating expectations to customers.

Scanning equipment as it is received to enter into the asset database.

Maintaining local and remote inventory levels for IT assets.

Coordinating equipment disposals for remote locations.

Providing ad hoc reports as requested.

Ensuring assets are received from vendors and shipped to end users in a timely fashion.

Developing and maintaining detailed reports on IT asset management activities including asset utilization compliance and financial metrics.

  • Team Management: Leading and mentoring a team of asset management professionals ensuring effective communication and collaboration. Assigning tasks monitoring performance and providing training and development opportunities.
  • SLA Management: Establishing and maintaining Service Level Agreements (SLAs) with internal and external stakeholders. Ensuring that asset management services meet or exceed agreed-upon performance standards.
  • KPI Management: Defining tracking and reporting on Key Performance Indicators (KPIs) related to IT asset management. Using KPIs to measure the effectiveness of asset management processes and identify areas for improvement.

This role requires strong organizational skills attention to detail and the ability to work collaboratively with various departments to ensure efficient asset management. Additionally proficiency in creating and analyzing reports managing teams and ensuring compliance with SLAs and KPIs is essential for providing insights and supporting decision-making processes.

Certifications Required

Preferrable Servicenow

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The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 300,000 associates around the world.
  • We don’t just dream of a better way – we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what’s right.
  • We foster an innovative environment where you can build the career path that’s right for you.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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Confirmed an hour ago. Posted 23 days ago.

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